Shopify Inbox for Shopify

Shopify Inbox

An AI sales associate that knows your customers
Rating
4.6
Feedback
5,477
Reviews
Chart
#135
Shopify

All reviews

5 / 5 Share
Sept. 27, 2022

So far, so good. Easy to use. Hope for clients also comfortable to ask or find quick answers. I can recommend.

Store Using app Total reviews Average rating
Gentle Day 7 days 14 5.0
5 / 5 Share
Sept. 25, 2022

Pretty good chat app! No need to integrate with social media which makes it more complicated. Thank you!

Store Using app Total reviews Average rating
Allora Manila 3 days 2 5.0
5 / 5 Share
Sept. 25, 2022

Very convenient--allows you to be where your customers are (website chat, social media) but saves the time and hassle of managing a number of different instant messaging channels.

Store Using app Total reviews Average rating
Chocolat de Kat 3 days 6 5.0
5 / 5 Share
Sept. 24, 2022

Great app! I could respond to my website visitors promptly. I like the Quick Replies feature. Visitors turn into customers easily.

Store Using app Total reviews Average rating
Gracefield Farmacy Over 1 year 3 5.0
5 / 5 Share
Sept. 23, 2022

I love the way this app works. It provides exactly what I need and extremely helpful and convenient to use.

Store Using app Total reviews Average rating
HomeCubeUSA 16 days 5 5.0
5 / 5 Share
Sept. 22, 2022

This app helps me communicate with customers when they have questions. It integrate with my site kispaper.ca and kispaper.com smoothly. Love it !

Store Using app Total reviews Average rating
Kis Paper Canada 11 months 3 5.0
5 / 5 Share
Sept. 21, 2022

Works well and receive questions from customers fast. Love the automatic Q&As. Other then that, wish scammers wouldn't message us, but I guess that can't be helped.

Store Using app Total reviews Average rating
Tabby Cat Coffee Company 11 days 6 3.5
5 / 5 Share
Sept. 21, 2022

Works great! it's nice to have everything in one spot, and being able to set up automated answers. Thanks

Store Using app Total reviews Average rating
Wardrobe By Me Over 1 year 14 4.4
5 / 5 Share
Sept. 21, 2022

it's easy for customer to get in touch with us & we can there & then communicate & assist them go thru our webstore smoothly.

Store Using app Total reviews Average rating
MyGalore 5 months 2 5.0
5 / 5 Share
Sept. 20, 2022

Love using this app to connect with customers. Wish I would have utilized it years ago. Great way to help people with what they need and help convert sales.

Store Using app Total reviews Average rating
Rosy's Shapers 12 months 3 5.0
5 / 5 Share
Sept. 20, 2022

Shopify inbox is great because it sends us an email alert when someone has emailed our business and because we check the business email daily, we never miss the customer email sent via Shopify inbox.

Store Using app Total reviews Average rating
KVGP Clothescessories 5 months 5 5.0
5 / 5 Share
Sept. 20, 2022

This is really good app to increase the sell by answering customers questions help them understand product very well. thanks for that

Store Using app Total reviews Average rating
BeShiny 6 months 1 5.0
5 / 5 Share
Sept. 19, 2022

Bonne expérience, c'est très pratique. Et le fait d'avoir une interface de gestion sur l'appli mobile c'est génial.

Store Using app Total reviews Average rating
Fimilla Market About 1 month 1 5.0
5 / 5 Share
Sept. 19, 2022

It works well for managing communications with clients. It's a mini CRM not just a messaging app. I like how I can have automatic replies.

Store Using app Total reviews Average rating
Black Star Gift Shop 10 months 3 3.7
5 / 5 Share
Sept. 18, 2022

What a great app. With the three social media outlets we are using. It can get challenging to keep up with responding to each customer. But not anymore! We connected all our outlets to this app, and each of my team members can now respond to customers' questions. LOVE IT

Store Using app Total reviews Average rating
Sanbe Beauty, LLC About 1 year 9 4.9
5 / 5 Share
Sept. 16, 2022

Really nice integration! It would be great if on the mobile version the chat with us icon is smaller or can be removed everywhere but on some pages if the customer deletes it. e.g.: it is annoying on a product page when you want to look at the product images and it covers some functionality. otherwise great features

Store Using app Total reviews Average rating
TIGHTANS 2 days 1 5.0
Developer Reply

Thank you for writing your review and I am glad to hear that you've enjoyed using Shopify Inbox and the integrations it offers. We appreciate your feedback on how the app can be improved, and I can certainly see why being able to customize the chat box icon on mobile would be of use. I will be sure to pass your suggestion onto our development team. -Victor, Shopify Support

5 / 5 Share
Sept. 16, 2022

I have lots of customer enquires on this after hours and find I would be loosing these sales of the option to chat wasn't there..

Store Using app Total reviews Average rating
The Little Boutique 6 months 1 5.0
5 / 5 Share
Sept. 15, 2022

Works a lot better than it used to! Updates are awesome. Customers love that they don't have to stay online and can just be emailed a response.

Store Using app Total reviews Average rating
911 Duty Gear Canada Over 1 year 6 5.0
5 / 5 Share
Sept. 15, 2022

i like it so much , it makes it easier to communicate with my clients as it is so easy to respond immediately .

Store Using app Total reviews Average rating
Talisman Perfume Oils® Almost 3 years 4 5.0
5 / 5 Share
Sept. 15, 2022

Si me gusta su aplicación, simple pero cumple con mis necesidades y por el momento si la recomiendo.

Store Using app Total reviews Average rating
SALVAJE TENTACIÓN About 1 month 1 5.0
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