Shopify Inbox
All reviews
esta bien le falta un poco de mejora pòr medio de que app nos contacten y ver chats en tiempo real y asi no estar adivinando de que medio nos estan contactando
Just installed but seems to working just fine. BRAVO Shopify! I removed a third party chat app as I like to keep Shopify integrated app whenever possible.
Easy to use and seamless setup. Does everything that we need it to so really can't ask for much more.
Love this chat app. We use it on desktop & phone (IOS) so customers can reach us anytime or any place.
This shopify inbox help us organize all the messages in location. Keep the good work on this and thank you.
It is good. I wish it has SMS & WhatsApp capabilities. It would have helped us integrate our WhatsApp & SMS interactions with our customers. Hope to see WhatsApp & SMS integration soon.
Hi there, Redhorns. Thanks so much for taking the time to leave a review for Shopify Inbox! We appreciate your feedback here on setting up WhatsApp and SMS integrations in Inbox. We're always looking to make our products better, and if these integrations would add more value, then I'm happy to pass them along to the Product Team for consideration. It's feedback like yours that helps us continue to offer bigger and better products! I can't comment on when such integrations may exist, but you can rest assured that our team is aware of your feedback. Thanks again! -Imogen, Shopify Support
Love this app for my business! Super efficient to maximize your customer service and to ensure you don't miss out on sales when customers have questions & can't find what their looking for.
We have been using this app for a while and it is very useful. I never miss any customer. Thank you Shopify
I fully believe I have had more sales since I've been able to answer customer questions on the spot. It's absolutely awesome that Shopify actually provides a FREE app to allow me to communicate with my customers. (The integration with Facebook messenger is also a plus)
The app works really well and is super simple to set up. It's very nice that it sends notifications to your phone and computer. I was hesitant about adding a chat feature to our store, as I thought there would need to be someone manning it at all times of the day. However, you can set up available hours and if a message is received outside these hours, you can follow it up via email at a later time.
Recently installed this - So far so good! A great way to answer some FAQ's quickly and the app works well so we can rely promptly.
No complaints. Are there apps that might do more tricks? Probably. But this thing just works on the basics, it integrates everything I need, and I really only have positive things to say. Something to be said about having something basic, good looking, and super reliable.
Świetna, perfekcyjna i bardzo pomocna. Niejednokrotnie umożliwiła sprzedaż podczas rozmowy z klientem.
Ich habe die App Shopify Inbox auf eine Empfehlung von Shopify Support bei uns integriert. Eine relativ einfache Einrichtung, mit super Funktionen, die unsere Kunden in allerlei Fragen auf schnellste unterstützen. Klare Empfehlung!
Fit, exactly what I wanted. Can help me solve the communication channel with customers. It is recommended to use it to achieve point-to-point communication.
Funktioniert gut, man kann die Anfragen sofort bearbeiten, ohne am PC zu sein. Sehr praktisch, wenn man viel unterwegs ist.
Notifications are timely and easy to address on my phone or the computer. The auto-answers option is awesome.
The inbox really helps communications with customers. I'd like to have the app send an email to my inbox once I get a message.
Works great.. we are happy.. also nice with the prewritten questions and answers. Made life a little bit easier for us.
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