All reviews

Rating Breakdown

  • 5
    80% (4,222 ratings)
  • 4
    13% (669 ratings)
  • 3
    3% (162 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (132 ratings)

Reviews with Text

  • 63% (3,330)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 26, 2023

I am using this app since long time and it is very user friendly and easy to chat with customers. The best part is easy to assign the chat to different staffs, cool colors and design. Very recommended.

Using app

About 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 21, 2022

Easy to use and very helpful in providing quick and easy responses to customers. I am thankful that I have it use.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2022

Facilidad de comunicacion con los clientes y acceso a la tienda...una excelente herramienta para potenciar las ventas

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2022

This is clearly a great application and integrates seamlessly with Shopify store. Would highly recommend this application to all fellow store owners in india.

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 20, 2022

I use this app to help me get my messages, and to lessen the response time. Now I need to add it to my mobile phone

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

This is a game changer for our business, we have increased sale 10 fold being able to talk to customers . Thanks Jim

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

This App has helped alot with customers being able to get ahold of me quicker!! And I have had customers comment of this feature too.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

I'm thoroughly impressed by the utility of this app. Its user-friendly interface makes navigation a breeze, significantly enhancing my communication with potential customers. I highly recommend it for its ability to boost customer satisfaction and drive sales.

Using app

Over 3 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 18, 2022

I love it it's so easy to use! And it works very well. Usefull and works well! To many more shopify integrations like this!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

It does what it says just fine. I'm quite happy with it :-) I was deciding if it was better to use Whatsapp or this app, but I don't think whatsapp is as integrated as this. I'm still looking into it, but for now, this will do.

Using app

About 24 hours

Total reviews

3

Average rating

4.0

Developer Reply

Thanks so much for taking the time and writing this review! We're delighted to hear that Shopify Inbox is meeting your needs. If you require any assistance with our app, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request. That being said, if you'd like to try some apps for WhatsApp, then we'd recommend taking a look at 'Whatsapp Chat + Abandoned Cart' (https://bit.ly/3ATLfX1) or 'WhatsApp app by SuperLemon' (https://bit.ly/3xp8hnV). Both of these are extremely popular with our merchants. Cheers! -Elias, Shopify Support

5 / 5 Share

Aug. 18, 2022

Je ne pensais pas avoir autant de messages via cette application et il y a une réelle conversion en vente ensuite. Merci. Pascal

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

This app is a great addition to our store. It has everything you need for basic customer support. Recommend.

Store

pOrtahl

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Die Anfragen über die Shopify Inbox sind hochwertig. Wenn man schnell auf die Anfragen reagiert, zum Beispiel von einem Mobilgerät, da kann man Verkäufe generieren, da der Interessent noch auf der Webseite ist. Dieser Service wird von den Interessenten sehr gut angenommen.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2022

La aplicación es muy buena y la plataforma es excelente.El servicio al cliente es de primera. Lo recomiendo 100%

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 14, 2022

I sell Panoxol a Patented Herbal supplement that lowers blood pressure. This is a tricky category. Shopify Inbox was helpful to allow me to answer product questions right away for my customers. I have nothing to compare against except Facebook.

Store

Panoxol

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Die Shopify Inbox funktioniert einwandfrei und wird tatsächlich oft genutzt bei erklärdürftigen Produkten.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Super ! L'application est vraiment très pratique et simple d'utilisation. Je recommande vraiment. Peut-être qu'un bot plus poussé la rendrait parfaite.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

This has helped us convert looky-lous into customers in just minutes. The app is great and customers are always so happy to have quick responses from us since we allow notifications on our phones.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Desde esta aplicación puedo chatear y conversar con mis clientes de manera muy fluida. Me permite enviarles fotos de productos y precios y recomendaciones. Es fácil de usar y se adapta a mi web.

Using app

About 1 year

Total reviews

18

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

J'apprécie beaucoup cette Application, elle m'a permis à maintes reprises de répondre rapidement au client(e), de le rassurer et de générer des ventes en toute simplicité, elle est indispensable pour rassurer le client qui a une question au cours du processus d'achat. Je recommande.

Using app

7 months

Total reviews

10

Average rating

5.0