Shopify Inbox
All reviews
Works great! it's nice to have everything in one spot, and being able to set up automated answers. Thanks
Love using this app to connect with customers. Wish I would have utilized it years ago. Great way to help people with what they need and help convert sales.
Shopify inbox is great because it sends us an email alert when someone has emailed our business and because we check the business email daily, we never miss the customer email sent via Shopify inbox.
This is really good app to increase the sell by answering customers questions help them understand product very well. thanks for that
Bonne expérience, c'est très pratique. Et le fait d'avoir une interface de gestion sur l'appli mobile c'est génial.
What a great app. With the three social media outlets we are using. It can get challenging to keep up with responding to each customer. But not anymore! We connected all our outlets to this app, and each of my team members can now respond to customers' questions. LOVE IT
Really nice integration! It would be great if on the mobile version the chat with us icon is smaller or can be removed everywhere but on some pages if the customer deletes it. e.g.: it is annoying on a product page when you want to look at the product images and it covers some functionality. otherwise great features
Thank you for writing your review and I am glad to hear that you've enjoyed using Shopify Inbox and the integrations it offers. We appreciate your feedback on how the app can be improved, and I can certainly see why being able to customize the chat box icon on mobile would be of use. I will be sure to pass your suggestion onto our development team. -Victor, Shopify Support
I have lots of customer enquires on this after hours and find I would be loosing these sales of the option to chat wasn't there..
Works a lot better than it used to! Updates are awesome. Customers love that they don't have to stay online and can just be emailed a response.
i like it so much , it makes it easier to communicate with my clients as it is so easy to respond immediately .
Si me gusta su aplicación, simple pero cumple con mis necesidades y por el momento si la recomiendo.
esta bien le falta un poco de mejora pòr medio de que app nos contacten y ver chats en tiempo real y asi no estar adivinando de que medio nos estan contactando
Just installed but seems to working just fine. BRAVO Shopify! I removed a third party chat app as I like to keep Shopify integrated app whenever possible.
Easy to use and seamless setup. Does everything that we need it to so really can't ask for much more.
Love this chat app. We use it on desktop & phone (IOS) so customers can reach us anytime or any place.
This shopify inbox help us organize all the messages in location. Keep the good work on this and thank you.
It is good. I wish it has SMS & WhatsApp capabilities. It would have helped us integrate our WhatsApp & SMS interactions with our customers. Hope to see WhatsApp & SMS integration soon.
Hi there, Redhorns. Thanks so much for taking the time to leave a review for Shopify Inbox! We appreciate your feedback here on setting up WhatsApp and SMS integrations in Inbox. We're always looking to make our products better, and if these integrations would add more value, then I'm happy to pass them along to the Product Team for consideration. It's feedback like yours that helps us continue to offer bigger and better products! I can't comment on when such integrations may exist, but you can rest assured that our team is aware of your feedback. Thanks again! -Imogen, Shopify Support
Love this app for my business! Super efficient to maximize your customer service and to ensure you don't miss out on sales when customers have questions & can't find what their looking for.
We have been using this app for a while and it is very useful. I never miss any customer. Thank you Shopify
I fully believe I have had more sales since I've been able to answer customer questions on the spot. It's absolutely awesome that Shopify actually provides a FREE app to allow me to communicate with my customers. (The integration with Facebook messenger is also a plus)
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