Shopify Inbox for Shopify

Shopify Inbox

Connect with shoppers and drive sales with chat
Rating
4.7
Feedback
5,394
Reviews
Chart
#62
Shopify

All reviews

5 / 5 Share
Sept. 21, 2022

Works great! it's nice to have everything in one spot, and being able to set up automated answers. Thanks

Store Using app Total reviews Average rating
Wardrobe By Me Over 1 year 13 4.7
5 / 5 Share
Sept. 20, 2022

Love using this app to connect with customers. Wish I would have utilized it years ago. Great way to help people with what they need and help convert sales.

Store Using app Total reviews Average rating
Rosy's Shapers 12 months 3 5.0
5 / 5 Share
Sept. 20, 2022

Shopify inbox is great because it sends us an email alert when someone has emailed our business and because we check the business email daily, we never miss the customer email sent via Shopify inbox.

Store Using app Total reviews Average rating
KVGP Clothescessories 5 months 5 5.0
5 / 5 Share
Sept. 20, 2022

This is really good app to increase the sell by answering customers questions help them understand product very well. thanks for that

Store Using app Total reviews Average rating
BeShiny 6 months 1 5.0
5 / 5 Share
Sept. 19, 2022

Bonne expérience, c'est très pratique. Et le fait d'avoir une interface de gestion sur l'appli mobile c'est génial.

Store Using app Total reviews Average rating
Fimilla Market About 1 month 1 5.0
5 / 5 Share
Sept. 18, 2022

What a great app. With the three social media outlets we are using. It can get challenging to keep up with responding to each customer. But not anymore! We connected all our outlets to this app, and each of my team members can now respond to customers' questions. LOVE IT

Store Using app Total reviews Average rating
Sanbe Beauty, LLC About 1 year 9 4.9
5 / 5 Share
Sept. 16, 2022

Really nice integration! It would be great if on the mobile version the chat with us icon is smaller or can be removed everywhere but on some pages if the customer deletes it. e.g.: it is annoying on a product page when you want to look at the product images and it covers some functionality. otherwise great features

Store Using app Total reviews Average rating
TIGHTANS 2 days 1 5.0
Developer Reply

Thank you for writing your review and I am glad to hear that you've enjoyed using Shopify Inbox and the integrations it offers. We appreciate your feedback on how the app can be improved, and I can certainly see why being able to customize the chat box icon on mobile would be of use. I will be sure to pass your suggestion onto our development team. -Victor, Shopify Support

5 / 5 Share
Sept. 16, 2022

I have lots of customer enquires on this after hours and find I would be loosing these sales of the option to chat wasn't there..

Store Using app Total reviews Average rating
The Little Boutique 6 months 1 5.0
5 / 5 Share
Sept. 15, 2022

Works a lot better than it used to! Updates are awesome. Customers love that they don't have to stay online and can just be emailed a response.

Store Using app Total reviews Average rating
911 Duty Gear Canada Over 1 year 5 5.0
5 / 5 Share
Sept. 15, 2022

i like it so much , it makes it easier to communicate with my clients as it is so easy to respond immediately .

Store Using app Total reviews Average rating
Talisman Perfume Oils® Almost 3 years 4 5.0
5 / 5 Share
Sept. 15, 2022

Si me gusta su aplicación, simple pero cumple con mis necesidades y por el momento si la recomiendo.

Store Using app Total reviews Average rating
SALVAJE TENTACIÓN About 1 month 1 5.0
5 / 5 Share
Sept. 14, 2022

esta bien le falta un poco de mejora pòr medio de que app nos contacten y ver chats en tiempo real y asi no estar adivinando de que medio nos estan contactando

Store Using app Total reviews Average rating
Oasa en línea 9 months 2 5.0
5 / 5 Share
Sept. 14, 2022

Just installed but seems to working just fine. BRAVO Shopify! I removed a third party chat app as I like to keep Shopify integrated app whenever possible.

Store Using app Total reviews Average rating
Artistica.com About 1 month 16 5.0
5 / 5 Share
Sept. 14, 2022

Easy to use and seamless setup. Does everything that we need it to so really can't ask for much more.

Store Using app Total reviews Average rating
Dendo Systems 17 days 6 5.0
5 / 5 Share
Sept. 14, 2022

Love this chat app. We use it on desktop & phone (IOS) so customers can reach us anytime or any place.

Store Using app Total reviews Average rating
Bags of Room Almost 3 years 12 5.0
5 / 5 Share
Sept. 14, 2022

This shopify inbox help us organize all the messages in location. Keep the good work on this and thank you.

Store Using app Total reviews Average rating
CravingsKitchen 4 days 2 5.0
5 / 5 Share
Sept. 14, 2022

It is good. I wish it has SMS & WhatsApp capabilities. It would have helped us integrate our WhatsApp & SMS interactions with our customers. Hope to see WhatsApp & SMS integration soon.

Store Using app Total reviews Average rating
Redhorns 4 months 4 5.0
Developer Reply

Hi there, Redhorns. Thanks so much for taking the time to leave a review for Shopify Inbox! We appreciate your feedback here on setting up WhatsApp and SMS integrations in Inbox. We're always looking to make our products better, and if these integrations would add more value, then I'm happy to pass them along to the Product Team for consideration. It's feedback like yours that helps us continue to offer bigger and better products! I can't comment on when such integrations may exist, but you can rest assured that our team is aware of your feedback. Thanks again! -Imogen, Shopify Support

5 / 5 Share
Sept. 13, 2022

Love this app for my business! Super efficient to maximize your customer service and to ensure you don't miss out on sales when customers have questions & can't find what their looking for.

Store Using app Total reviews Average rating
LITTLEMISSDESSA 3 days 4 5.0
5 / 5 Share
Sept. 13, 2022

We have been using this app for a while and it is very useful. I never miss any customer. Thank you Shopify

Store Using app Total reviews Average rating
LA Floor Coverings About 2 months 2 5.0
5 / 5 Share
Sept. 13, 2022

I fully believe I have had more sales since I've been able to answer customer questions on the spot. It's absolutely awesome that Shopify actually provides a FREE app to allow me to communicate with my customers. (The integration with Facebook messenger is also a plus)

Store Using app Total reviews Average rating
Piece Craft Love 6 months 1 5.0
Previous Page 198 of 217 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.