Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,374
chart
#194
All reviews
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Nov. 13, 2025
Komisch finde ich, das man heute 13.11.2025 keine Emails versenden konnte. Ich konnte keine Nachrichten beantworten. Alle Aktualisierungen der App, habe ich gemacht:-((
Oct. 21, 2025
Need to be able to customise things abit. CSS would be nice but adding a logo/image into the chat header would be great too.
Sept. 26, 2025
The app as a whole is functional and attractive. I like it, but it needs a couple of key improvements. First: The visitor should have the option to close the conversation, resetting it, because right now the only quick way is for the client/visitor to enter private mode in their browser. Second: There should be an option from the Inbox administration to delete obsolete chats. I hope this helps improve things. Thank you very much.
Sept. 26, 2025
July 29, 2025
I would like a PC/Mac app that pops up when there is a chat initiated. The browser notifications are not enough.
July 9, 2025
May 6, 2025
The Fraudulent Scam messages must be trashed. The algorithm can check the sender's url - for example one fraudulent sender was from Florida claiming I charged his credit card...the software can check and see that the sender did not order anything. The majority of customers who will contact me will hit the contact button and be inquiring about products. If they are a legitimate purchaser then the algorithm can see that.
March 27, 2025
All good but I really wish there was a printing icon to print out the complete message
Feb. 21, 2025
E muito prática mas falta a tradução automática, no meu caso que trabalho com vários países tenho que recorrer ao google tradutor o que demora muito tempo ...
Feb. 4, 2025
Its a decent free app and will continue to use. Its very basic with no options for ticket agent allocation and no reporting. It shows order and customer information but it doesnt give a link to the product page the customer is looking at, it tells you the page title and then you have to guess
Feb. 3, 2025
God chatfunktion, men jeg kan ikke se noget data/analyser på henvendelserne, svartider osv. - det er rigtig irriterende.
Jan. 28, 2025
please add more AI. should be able to answer flavors available, whats in stock, etc.