Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,777
chart
#442
All reviews
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Oct. 31, 2024
on the seller side, the chat it great, however from the customer side, a lot of them has complain that they can not leave the chat to return to the website.
Oct. 27, 2024
As of my last knowledge update in December 2023, Shopify Inbox has provided a seamless experience for businesses looking to streamline their customer communication. The platform's user-friendly interface and integration with Shopify's ecosystem have made it efficient in managing customer inquiries, resulting in improved customer satisfaction and conversion rates. Its robust features, such as automated responses and order management, have proven to be invaluable for businesses, making it a highly recommended tool for e-commerce operations. Keep in mind that there may have been updates or changes to Shopify Inbox since my last knowledge update.
Oct. 27, 2024
Il serait préférable que sur l'application mobile une notification soit envoyée lorsque nous nous faisons déconnecter de l'app... car sans cela, nous ratons de nombreux messages...
Oct. 26, 2024
Es hilft uns, die Anfragen von Kunden rechtzeitig zu erhalten und zu reagieren.
Oct. 24, 2024
Works perfectly, the only downwside is that it's a separate app from the main Shopify app. Would be cool if it was built-in but it works perfectly! I've got a live chat setup with lots of FAQ that people can select and receive instant answers, or I can talk to them live if need be.
Oct. 20, 2024
Everything works fine on the computer. But I can't download play market app on my phone. I originally had the app on my phone but it stopped working. After that, to download the application again, it simply says "An error occurred" Not having an app on my phone makes me uncomfortable
Oct. 16, 2024
This is a great tool if the app can be monitored by staff during business hours. Push notifications are inconsistent and and email notifications are delayed. When customers use the chat function there is a predisposed expectation that there will be near instantaneous communications.
Oct. 11, 2024
I wish customers could upload images to resolve issues, then all my communication would be through the app.
Oct. 6, 2024
Oct. 4, 2024
Shopify Inbox is a great way to assist customers , however the app for the mobile device does not send the push notifications for instant reply to the customers and the only reason it gets a four star
Sept. 24, 2024