All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (669 ratings)
  • 3
    3% (165 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (137 ratings)

Reviews with Text

  • 63% (3,324)
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4 / 5 Share

Jan. 13, 2026

All in all, good tool and easy to integrate

Using app

Almost 6 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 8, 2026

Der Kundenkontakt läuft gut über die Inbox.

Using app

11 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Jan. 4, 2026

Ottima, potrebbe essere sicuramente migliorata, ma offre una buona integrazione e permette di gestire una chat in modo rapido ed efficace.

Using app

Over 2 years

Total reviews

8

Average rating

4.9

4 / 5 Share

Dec. 25, 2025

Using app

About 4 years

Total reviews

2

Average rating

3.5

4 / 5 Share

Dec. 23, 2025

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 22, 2025

Using app

12 days

Total reviews

3

Average rating

4.0

4 / 5 Share

Dec. 18, 2025

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

Dec. 13, 2025

Its' okay. Decent formatting and ease of use.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 9, 2025

Great feature. The only thing that I'd suggest is the ability for merchants to contact customers regarding their order, using inbox.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

Dec. 8, 2025

More features would be nice. Ability to flag or label for followup for example.

Using app

About 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 7, 2025

Using app

Over 6 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 3, 2025

Using app

About 2 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Nov. 27, 2025

Using app

5 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Nov. 27, 2025

Using app

Almost 3 years

Total reviews

5

Average rating

4.0

4 / 5 Share

Nov. 27, 2025

Hello! The only drawback of this application is that there is no exit button on the mobile version. If you want to exit, you have to exit the entire website? Looking forward to the later optimization!

Using app

10 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 26, 2025

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 25, 2025

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 25, 2025

Using app

About 4 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 21, 2025

I would like to see Ai in the automated responses. It's nice to have to help draft a response, but would be even better to have automated as soon a s a customer chats.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 21, 2025

Using app

5 months

Total reviews

9

Average rating

4.6