Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,037
chart
#334
All reviews
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Oct. 25, 2025
Oct. 24, 2025
Manchmal wird bei geschlossener App angezeigt, dass es noch offene Nachrichten gibt (der rote Kreis mit einer 1 darin), obwohl alle Nachrichten bereits bearbeitet wurden.
Oct. 18, 2025
Oct. 16, 2025
wish it had more customization features given how long it's been out but overall it's decent. Better than mixing in customer messages into my inbox.
Oct. 13, 2025
working properly with basic functionnalities. We would like it to be more advanced but it's ok as a base
Sept. 30, 2025
Sept. 24, 2025
Pro: I love the functionality of it it's easy to use interface on my desktop and phone. I like that I can attach multiple items, which is great for me since I send proofs for approval for every order. Cons: 1. The saved quick reply options has too low of a character limit. 2. I hate that "enter" sends the message instead of going to the next line. 3. I hate all the spam emails I get that seems to be connected to the app. 4. I wish I could initiate a conversation with someone who submitted an order, rather than need them to reach out first.
Sept. 23, 2025
Sept. 15, 2025
Sept. 11, 2025
Very handy but could do with being able to create instant throw away single use discount codes in the chat window. Also, being able to create and manage a customers cart, including discounts etc would be very useful.
Sept. 11, 2025