Shopify Inbox

I love how easy it is to communicate with customers on of offline. Great feature

Love having this feature to communicate with customers and being able to share current discounts and sales

It seems to be well maintained and updated, works reliably, nice to be able to collaborate with other employees to assist inquiring customers, only picky thing would be I wish we could customize the UI a little more like G-Mail Inbox, etc, and perhaps incorporate the AI capabilities for creating replies quicker, etc

Works well but could use some tweaks.

We like it... but there are a few things we would like to share. 1) We have 3 stores and it's VERY hard to switch between each chat. We have to log out of each store and then log into the 1 store we want to chat with. 2) When the conversation is done it would be great to have a "copy conversation" button. We have a database and we save all customer conversations. 3) We have 3 people who respond to messages.... it would be great when the conversation is closed an email goes out stating that so the other agents know it has been handled and no need to long in and respond.

Works well, nice simple solution

good

Hello, Thank you for the app. We have been using Shopify Inbox for the last 2 years for free and it is good app to communicate with customers. We recommend it. Best regards.

It's easy to use and leads to more sales!

Great and easy app

App utile per comunicare con la clientela. Consigliata e funziona bene.

Perfect

Molto buona

So far its been solid. Easy to use, good we can send photos/videos.

Another way to reach out to potential customers.

Very handy. Allows me to communicate with my customers in real time.