Shopify Inbox for Shopify

Shopify Inbox

An AI sales associate that knows your customers
Rating
4.5
Feedback
5,789
Reviews
Chart
#152
Shopify

All reviews

5 / 5 Share
July 12, 2022

I am moving my shop from etsy, so I had high expectations of the messaging capabilities - Shopify inbox has exceeded every expectation I had! I would absolutely recommend the app to anyone, and I love it so much more than anything I've used thus far to speak with customers on!

Store Using app Total reviews Average rating
AfterAugustCo 1 day 1 5.0
5 / 5 Share
July 11, 2022

This app is the most significant improvement to my store since the "If You Liked That, Then Try This". Smart, efficient, my customers like it, and I like it as well. However, it now means I can never be away from the store, since it works beautifully on my mobile device as well.

Store Using app Total reviews Average rating
ClassicSelect World 9 months 3 5.0
5 / 5 Share
July 10, 2022

This app works perfect for us.Keeps us in touch of customers and close sales faster. Love all the features

Store Using app Total reviews Average rating
East Bay Pie Co 5 months 3 5.0
5 / 5 Share
July 10, 2022

Very useful app. Helps increase conversion through better and quicker service. Easy too use and love it has a cell version.

Store Using app Total reviews Average rating
Nation Athletics Bjj 6 months 13 3.2
5 / 5 Share
July 8, 2022

Shopify Inbox is efficient and excellent, this app is absolutely essential at creating excellent purchasing experiences and assisting customers through the purchasing process.

Store Using app Total reviews Average rating
killsblackmould About 1 year 10 4.9
5 / 5 Share
July 6, 2022

I have found the Shopify inbox to be very helpful to get back to customers when they are on my website and have questions that will help them with their purchase options. Even if I miss them at the time they are on the chat, I can always respond thru email.

Store Using app Total reviews Average rating
JBCoolCats About 2 years 6 4.7
5 / 5 Share
July 6, 2022

It is easy to use, and helpful for our customers. Would be nice if we were able to see order details within the app instead of having to jump over to a new tab and look it up.

Store Using app Total reviews Average rating
NOSM 8 months 1 5.0
Developer Reply

We really appreciate you taking the time to write your review and I am glad to hear that you've been able to connect with your customers using Shopify Inbox. I can certainly see why being able to pull up the customer's order within the chat would be helpful and I will be sure to pass your comments onto our development team for their consideration. Thank you for reaching out. -Victor, Shopify Support

5 / 5 Share
July 6, 2022

Buena experiencia. Se nota que está hecha para una buena comunicación con el cliente/potencial cliente. Lo único que no encuentro aun es cómo archivar una conversación una vez que ha sido resuelta, pero estoy seguro que no he buscado bien.

Store Using app Total reviews Average rating
Vuelvo al Sur 24 days 2 5.0
5 / 5 Share
July 6, 2022

Its so useful and the integration with social media means I can reply to customers asap. The automated tracking is the best. I am very happy!

Store Using app Total reviews Average rating
Slayed Beauty 6 months 3 3.7
5 / 5 Share
July 4, 2022

Only been using for a week and had a coupe of conversations. Seem to work well and is a welcome improvement to the customer experience.

Store Using app Total reviews Average rating
New Forest Print 11 days 3 5.0
5 / 5 Share
July 4, 2022

It is a great app for Shopify chat boxes. It has all the features needed. it even increase converstions. thank you very much

Store Using app Total reviews Average rating
Epic Loot Shop About 2 hours 24 4.7
5 / 5 Share
July 3, 2022

I get a lot more conversions and it is easy to navigate. My assistant can also easily navigate and help reply to messages.

Store Using app Total reviews Average rating
Sakura Milk Jewelry 3 months 6 5.0
5 / 5 Share
July 2, 2022

Great way to unify all your inboxes (store, social), speeds up our workflow and allows for greater communication within our team.

Store Using app Total reviews Average rating
Sandrini Calzature e Abbigliamento About 2 months 2 5.0
5 / 5 Share
July 1, 2022

The app is nice, what is not nice is that you make me write more than 100 carachters to tell you something that you should care with a few words.

Store Using app Total reviews Average rating
Emberwood Co. About 22 hours 2 5.0
5 / 5 Share
July 1, 2022

É ótimo centralizar comunicações pelo Shopify Inbox e ter acesso rápido aos links dos produtos, cupons etc. Para melhorar, uma integração com o WhatsApp seria perfeita!

Store Using app Total reviews Average rating
Lúcida Letra 11 months 4 5.0
5 / 5 Share
July 1, 2022

Its an excellent app, helps me connect with my customers with their purchases and their feedbacks A+++++

Store Using app Total reviews Average rating
Gemstones Direct NZ Ltd 7 months 2 5.0
5 / 5 Share
June 29, 2022

Definitely helps customers understand that they're buying from and talking to a person, not some made up "e-com machine".

Store Using app Total reviews Average rating
LadyBoss Glasses™ 10 months 1 5.0
5 / 5 Share
June 29, 2022

really usefull!! i love it. we are receiving less questions overall. I recommend to use the more FAQ and put them there...

Store Using app Total reviews Average rating
LateChile 6 days 1 5.0
5 / 5 Share
June 29, 2022

Really excited this is being offered now! It's working well so far. I love that pulls in the customer's profile and order data and saves notes to their profile!

Store Using app Total reviews Average rating
Frump Fighters About 15 hours 11 5.0
5 / 5 Share
June 29, 2022

It allows me to keep track of my consumers in one "place" and increase purchases by responding to their inquiries.

Store Using app Total reviews Average rating
FittingsPlus.com 20 days 1 5.0
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