Shopify Inbox
All reviews
I am moving my shop from etsy, so I had high expectations of the messaging capabilities - Shopify inbox has exceeded every expectation I had! I would absolutely recommend the app to anyone, and I love it so much more than anything I've used thus far to speak with customers on!
This app is the most significant improvement to my store since the "If You Liked That, Then Try This". Smart, efficient, my customers like it, and I like it as well. However, it now means I can never be away from the store, since it works beautifully on my mobile device as well.
This app works perfect for us.Keeps us in touch of customers and close sales faster. Love all the features
Very useful app. Helps increase conversion through better and quicker service. Easy too use and love it has a cell version.
Shopify Inbox is efficient and excellent, this app is absolutely essential at creating excellent purchasing experiences and assisting customers through the purchasing process.
I have found the Shopify inbox to be very helpful to get back to customers when they are on my website and have questions that will help them with their purchase options. Even if I miss them at the time they are on the chat, I can always respond thru email.
It is easy to use, and helpful for our customers. Would be nice if we were able to see order details within the app instead of having to jump over to a new tab and look it up.
We really appreciate you taking the time to write your review and I am glad to hear that you've been able to connect with your customers using Shopify Inbox. I can certainly see why being able to pull up the customer's order within the chat would be helpful and I will be sure to pass your comments onto our development team for their consideration. Thank you for reaching out. -Victor, Shopify Support
Buena experiencia. Se nota que está hecha para una buena comunicación con el cliente/potencial cliente. Lo único que no encuentro aun es cómo archivar una conversación una vez que ha sido resuelta, pero estoy seguro que no he buscado bien.
Its so useful and the integration with social media means I can reply to customers asap. The automated tracking is the best. I am very happy!
Only been using for a week and had a coupe of conversations. Seem to work well and is a welcome improvement to the customer experience.
It is a great app for Shopify chat boxes. It has all the features needed. it even increase converstions. thank you very much
I get a lot more conversions and it is easy to navigate. My assistant can also easily navigate and help reply to messages.
Great way to unify all your inboxes (store, social), speeds up our workflow and allows for greater communication within our team.
The app is nice, what is not nice is that you make me write more than 100 carachters to tell you something that you should care with a few words.
É ótimo centralizar comunicações pelo Shopify Inbox e ter acesso rápido aos links dos produtos, cupons etc. Para melhorar, uma integração com o WhatsApp seria perfeita!
Its an excellent app, helps me connect with my customers with their purchases and their feedbacks A+++++
Definitely helps customers understand that they're buying from and talking to a person, not some made up "e-com machine".
really usefull!! i love it. we are receiving less questions overall. I recommend to use the more FAQ and put them there...
Really excited this is being offered now! It's working well so far. I love that pulls in the customer's profile and order data and saves notes to their profile!
It allows me to keep track of my consumers in one "place" and increase purchases by responding to their inquiries.
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