Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,327
chart
#250
All reviews
Review RSS Feed
June 14, 2022
This app has been incredibly helpful in giving quick support to customers while they're actively shopping on the site. I wish it were able to give more insights about the customer while I'm chatting with them. It does give some details about items being added/removed to the cart, but I wish I could know what page they were currently on and exactly what items were in their cart so I could better understand issues they may be experiencing.
June 13, 2022
Introduced as a communication tool with customers. At first, I was really in trouble because there were a lot of push sales by various people, but when I increased the number of automatic reply email registrations, it decreased a little. After that, this chat was really useful for communicating with the customers who purchased it. We look forward to working with you in the future.
June 12, 2022
amazing and very easy to use. The product's attachment makes it easier to communicate to customers. Looking forward to having more features in the future ..
June 12, 2022
Just started with this app. but so far so good :) In the process of learning and understanding the possibilities with Shopify Inbox
June 12, 2022
Very useful app. Please add a feature to mark multiple conversations as complete at the same time. Keep it up.
June 11, 2022
Riktigt bra sätt att ha kontakt med kunderna. Fungerar väldigt bra och stabilt. Ger ett professionell intryck för kunden.
June 10, 2022
Great Shopify application message contact online integrate with Facebook and Instagram in same box , thank you Shopify Team Brilliant .
Sept. 13, 2022
L'outil est simple à utiliser pour toute l'équipe de Quark. Nous avons accès via nos ordinateurs et nos smartphones. C'est du beau travail ! Pour les clients c'est simple et fluide. Merci à toutes les équipes Shopify pour ce produit.
June 10, 2022
I love that the customer question came directly to my email and allowed me to respond to him in real time. We thrive on providing excellence and this allowed me to do just that! Love it!!!
June 10, 2022
The app works pretty well. No need for any other chat box. They make it easy to send products and any other helpful information to customers.
June 10, 2022
Everything works great, and that is the most important thing to me. Correspondence with customers is easy with this app.
June 10, 2022
Das Handling ist super, wenn man noch eigene Ordner machen könnte wäre es perfekt. Unsere Kunden schätzen den Service sehr! Auch dass man direkt Produkte in die Unterhaltung einfügen kann.
July 12, 2022
so far it's great.. it allows me to answer a customer question as they are shopping. I really love that it then shows me what they are putting in their cart, so that I can potentially make other suggestions. I get way too many solicitations for marketing help from fivr people, and I'd love to be able to delete their texts, leaving only legitimate customer conversations.
June 9, 2022
I like how I can access my stores chat on the computer or on my phone. It helps me run my own CS without hiring someone, because I can literally engage with my customers from any point in my life.
June 8, 2022
Super! Besonders praktisch ist, dass Produkte direkt über den Chat dargestellt werden können und die bisherigen Bestellung des schreibenden Kunden angezeigt werden.
June 8, 2022
Great app saving time to reply on messages coming from Facebook / Instagram channel and also it have great features to sell directly in the chat. Downside is that the appearance could not be customised (styled).
June 8, 2022
Ich mag, dass alles so schnell und einfach funktioniert, alles ist sauber und gut geordnet. Was ich mir sehr an Shopify Nachrichten wünsche ist, dass die Nachrichten nicht Versendet werden wenn man auf Enter drückt, sondern dass man dafür auf einen Knopf drücken muss, das wäre einen Super Update.
June 7, 2022
I just started using it a few weeks ago but it seems to be working well so far! I like that it will send responses to the customers email if I'm not available to respond right away
June 7, 2022
so far i love it, its efficient and quick. it gives a more personal feel on my website, and i love having a quick way for my customer to reach me :)
June 6, 2022
Great app! Works well and has helped increase my sales. I use it almost every day on both my phone and desktop and allows me to communicate with my customers quickly and anywhere!