Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,251
chart
#268
All reviews
Review RSS Feed
April 25, 2022
Great. Easy to set up and use and link to the business. Phone app means you can keep up to date with it while you are not at your desk. Cant turn it off during closed hours but this means you don't miss customers and can get back to them the next day.
April 3, 2022
I have been using this for the past month or so. I haven't had a lot of traffic, but the few interactions have been helpful and and some have led to sales from "unsure" customers.
April 3, 2022
working great! wish I would have found the app sooner! makes communicating with our customers easy and helping to boost sales!
April 2, 2022
Honnêtement, je ne pensais jamais que les gens utiliseraient le tchat pour me contacter, mais c'est un des plug-ins qui me donne le plus de ventes ! C'est un must, et c'est gratuit en plus.
April 2, 2022
Enjoy the App, enables quick response to customers. Great tool ! Thanks for always helping to improve my Shopify Store.
March 31, 2022
Works great so far! I've been using it for months and it really helps with connecting with our customers and answering their questions efficiently.
March 31, 2022
it helps facilitate communication with customers and best of all its free. our customers use it daily
March 30, 2022
So handy for a small business with employees who take on multiple roles! Love that I can easily respond straight away on my phone as I go about my other work responsibilities, and that it syncs with Facebook, etc. Can't wait for the Instagram integration!
Nov. 9, 2022
I like the app. It allows me to converse with my potential customers easily. I can get an idea as to what they desire and can fulfill that desire. Makes me more confident as an Entrepreneur. LOVE IT!
March 29, 2022
I used this app to communicate in real time with clients. It's a very useful tool to answer questions and help clients make a decision faster than email.
March 29, 2022
Great app. It's free, help you save time, automated and works perfectly. I recommend it at 100%. Thank you.
March 29, 2022
It is very helpful and response their questions. It is real easy. Awesome app! You should have it for sure.
March 28, 2022
Excellent app with mobile app that makes sure you are always in contact with your customers. It's like having my store on messenger. Thanks for this fantastic app! Only feature I would love to see is a way to go back and select a different chat in a different store. Currently I need to log off and log into another store. Other than that, highly recommend.
Thanks so much for taking the time and sharing this review! We're delighted to hear that our app is working well for you, and we can see how having the ability to switch stores for merchants that manage multiple stores can be a handy feature - we'd be happy to pass this suggestion along to our development team. Cheers! -Elias, Shopify Support
March 28, 2022
Yes its great to have enquiries in one place and I find it very easy to answer to queries quickly. I think our customers really appreciate it!
March 26, 2022
So glad Shopify has added this feature. The app is downloaded to my phone and can be used on-the-go. Has already boosted my sales.
March 24, 2022
Shopify inbox desktop and mobile app is great, we've only just started using it but it already resulted in us converting a sale within an hour of the app being installed.
March 23, 2022
Works fine for me! Allows me to respond to customer inquiries immediately. Great tool to have for ANY business!
Using app
3 months
Total reviews
3
Average rating
5.0
March 23, 2022
The app has helped connect with customers who would like to engage with our business to help them make a purchasing decision.
March 23, 2022
Works well as we love to have interaction with our customers and answer questions. Communication is most important !
March 22, 2022
Love that is is integrated. I never miss a message and love the way it is set up to send the message via what the customer picks to communicate