Shopify Inbox for Shopify

Shopify Inbox

An AI sales associate that knows your customers
Rating
4.5
Feedback
5,789
Reviews
Chart
#152
Shopify

All reviews

5 / 5 Share
May 10, 2022

Funktioniert alles gut, bin sehr zufrieden. Einfache Handhabung, schneller Kundenkontakt. Man kann schnell helfen, eingreifen oder Bilder senden. Vielen Dank

Store Using app Total reviews Average rating
100Farbspiele 16 days 2 3.0
5 / 5 Share
May 9, 2022

It's practical and is available on iPhone. Getting answers for our clients is a breeze with this app. You have the option to program a couple of common questions with their respective solutions. Sometimes, that's all that the customer wants. For example, make sure to include a question related to refunds. It seems that's a prevalent question among customers.

Store Using app Total reviews Average rating
The Gaming Eagle 2 months 7 3.4
5 / 5 Share
Oct. 8, 2024

Do what it should do for free, after a week-end 5 chat opened, a sale that won't happend without it, occured. Good job. Even If I will probably move for something with more features it's the best app to start open chat on your store.

Store Using app Total reviews Average rating
5 / 5 Share
May 9, 2022

太好了提供一些关于您使用此应用时喜欢或不喜欢的内容的详细信息。您的评论可帮助其他商家决定是否使用此应用。提供一些关于您使用此应用时喜欢或不喜欢的内容的详细信息。您的评论可帮助其他商家决定是否使用此应用。提供一些关于您使用此应用时喜欢或不喜欢的内容的详细信息。您的评论可帮助其他商家决定是否使用此应用。提供一些关于您使用此应用时喜欢或不喜欢的内容的详细信息。您的评论可帮助其他商家决定是否使用此应用。提供一些关于您使用此应用时喜欢或不喜欢的内容的详细信息。您的评论可帮助其他商家决定是否使用此应用。

Store Using app Total reviews Average rating
flexiblediamondabrasive 11 months 1 5.0
5 / 5 Share
May 7, 2022

Helps conversions with immediate access to a customer in a lower part of the funnel. The rest is really upto you on a) how quickly you are able to respond (digital watch notifications help!) and b) if you are able to positively resolve the request

Store Using app Total reviews Average rating
Calming Pup 25 days 3 5.0
5 / 5 Share
May 7, 2022

Shopify inbox ermöglicht es mir auch auf dem Handy von unterwegs meinen Kunden schnell zu antworten. Das ist super und erhöht den support

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 1, 2022

We use this and merge it with facebook and this is the hub for customer queries for us. Love it, and use it everyday. The only negatives are the timings on the automated messages as they seem to go out at random times, even though we have it set.

Store Using app Total reviews Average rating
All Real Nutrition 11 months 2 5.0
5 / 5 Share
May 5, 2022

I have been using this app for one month. It collects all social communication in one place. Gives you a notification on the spot.

Store Using app Total reviews Average rating
FigureArt Store 20 days 4 3.8
5 / 5 Share
May 4, 2022

I really enjoy getting to respond to IG messages on here. helps to make sure everyone has a timely response no matter what platform the message is from

Store Using app Total reviews Average rating
Madberet 25 days 2 5.0
5 / 5 Share
May 4, 2022

This app is working very well, i was afraid 1st when reading the comments and then i tried and nothing is wrong with the app, it works perfectly. Thanks.

Store Using app Total reviews Average rating
MissBak 10 days 9 5.0
5 / 5 Share
May 4, 2022

Clean and easy to use, straightforward and works well. Setup is easy, configuration is easy and use is easy.

Store Using app Total reviews Average rating
M&M Bird Toys 3 months 8 4.9
5 / 5 Share
April 21, 2024

Per me è bello questo app. Ottimo, facile da gestire Nulla da aggingere............................................

Store Using app Total reviews Average rating
Collection made in Italy About 2 years 8 4.5
5 / 5 Share
May 1, 2022

Great! Game Changer! I love this tool. I tried many others before and this one is better than the other ones on the market

Store Using app Total reviews Average rating
The Bottle Depot 6 days 5 5.0
5 / 5 Share
May 1, 2022

Really handy app for keeping track of customer correspondence. Would love to be able to filter by message source (e.g. Shopify direct, Instagram), otherwise this has everything I need!

Store Using app Total reviews Average rating
Charlie and Fox 11 days 10 5.0
Developer Reply

Hi there, Charlie and Fox. Thanks for leaving a review for Shopify Inbox! We're so happy to hear that the app has been good to you! We agree that having a filtering feature so you can address messages from particular sources would be nice to have. I'm happy to say that I've passed this feedback along to our Product Team for their consideration. Though I cannot comment on any timelines, you can feel confident knowing that our Team sees the value of such a feature. Thanks again for your review! -Imogen, Shopify Support

5 / 5 Share
April 30, 2022

Está muy buena por el momento ni una queja, tenemos apenas 3 días usándola, pero excelente gestión del chat.

Store Using app Total reviews Average rating
Vida es Primero 3 days 1 5.0
5 / 5 Share
April 28, 2022

Easy install and very easy to use, has been really useful for helping customers, upselling, and getting feedback on our site

Store Using app Total reviews Average rating
Arte Italica About 1 month 7 4.4
5 / 5 Share
April 28, 2022

Very easy to use. Convenient for the seller and customer. Would definitely recommend to other sellers

Store Using app Total reviews Average rating
Tempvs Watches Over 2 years 4 4.8
5 / 5 Share
April 28, 2022

Since I added the inbox app to my website I have been really impressed with how easy it is to respond to and manage customer enquiries. I would say 90% of enquiries through the inbox app convert to sales as its allows me to quickly respond to a potential customers query from my phone while Im away from my computer. Whats not to love and its free !!!

Store Using app Total reviews Average rating
My Guest Book 9 months 8 4.9
5 / 5 Share
April 27, 2022

My only barrier is trying to chat instantly. I noted a message days after the fact. Don't want to frustrate customers a text alert would be great way to keep you updated. It would allow you to click and respond on the app.

Store Using app Total reviews Average rating
Soaps By Us Over 1 year 1 5.0
Developer Reply

Hi there, Soaps By Us! Thanks so much for taking the time to leave a review for us, and for Inbox. Chatting instantly can be a challenge sometimes, especially when you're trying to make sure both you and customer are available. Thankfully, when using a mobile device, and even on desktop, you can enable push notifications so you can be alerted whenever a customer chats in via Inbox. So instead of a text alert, you get a little push notification! You can look into how to set up these notifications at this link here: https://bit.ly/3GrH4mc. -Imogen, Shopify Support

5 / 5 Share
April 27, 2022

Inbox has been extremely helpful for both helping prospective and current customers with any questions or queries.

Store Using app Total reviews Average rating
Ecoy 6 months 10 4.9
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