Shopify Inbox

App works great and exactly as expected. If there was a little more customization and an "I'm away" type feature that could be toggled on/off, it'd be perfect. With that said, for the price, it totally meets our needs!

This is a great way to stay connected with customers. It has been a very regular tool we have come to rely on.

I use this app to get messages from all customers, whether on Facebook, Instagram, or Shopify. I also get messages from new customers who visit my store. Notifications are usually sent to my email address; I also receive a desktop notification. It is awesome!

This app has helped me reach the pinnacle of customer service. It has also helped me help answer customers questions whilst they are checkout to seal the deal.

By all accounts, everyone using Chat in our company love it, and customers seem to be willing to use it often for their even smallest question, which is great.

Love only dealing with one location for all our messages! Definitely makes keeping track of all the inboxes soo much easier!!!

I recommend this tool 100%. Is easy, friendly, and very convenient to use. Keep real-time track of the visitor to your store. Help you to answer their question about your products or services and the most important new leads for future campaigns or promotions. Don't waste your time...download and install today.

I like seeing customer details ( eg their order number or 'add to cart' info) with their chat. Its good that it merges with FB messenger

I didn't think I would like this app at first, due to some differences with the chat app I used on my old website. However, I actually really like this one! I really like how the chat threads stay in the system just like text messages, they don't disappear when the customer leaves the chat.

Great to have it all in one place so customers can reach me and I can either message straight back or get back to them at a later time.

It is ok, but I would prefer to have the people contact directly on my email if they need something, that way I see it and do not miss anything.

I love it! but I wish there would be a quicker bottom to activate and deactivated without logging separately (it's just repetitive, we have to log in to get into the account and then do it again for the chat)

Super helpful for managing in real time the customers on the page, helps close deals and alleviate the unknowns for our customers by having someone to chat to. This also provides a tonne of social proof

The app allows for real-time interaction that increases profit by allowing us to react to customers' requests and have them increase the order

This really helps us communicate with our customers in real time! Great App to use anytime! Thanks!

Good so far, I like that I can answer the chats and emails from my phone when I am not at the computer and the notification sound and icon make it obvious what kind of message it is.

Pretty handy. I like how this app gives me recent orders and interactions we may have had in the past for context.

wonderful. solved many issues in one place like a boss. really nice experience to handle all social handlers in one place, but this will be a Big boss if we can integrate WhatsApp with it.

It is working well so far. Thank you for setting this up for Shopify patrons and shop owners. This is very helpful.

This app is very helpful. I can communicate with my customers, which is of great value and highly important!