Shopify Inbox for Shopify

Shopify Inbox

An AI sales associate that knows your customers
Rating
4.5
Feedback
5,790
Reviews
Chart
#152
Shopify

All reviews

5 / 5 Share
April 6, 2022

We open up the first Thursday of the month to serve our community. The chat feature allows our customers to reach out to us regarding questions, their order or any other information. Our customers love it.

Store Using app Total reviews Average rating
5 / 5 Share
April 5, 2022

Works well. Great service from shopify. Guaranteed to boost conversions on your store and gain customer trust.

Store Using app Total reviews Average rating
East Coast Wilderness 4 days 2 5.0
5 / 5 Share
April 5, 2022

Excellent app. Easy to set-up and use. Has increased interaction with customers and sales conversions.

Store Using app Total reviews Average rating
The Courthouse Collection About 1 month 5 5.0
5 / 5 Share
April 4, 2022

Very easy to set up and use. Never had a website and with the help of shopify got it up and running. Fast

Store Using app Total reviews Average rating
RusticFarmhouseDecor 2 months 6 5.0
5 / 5 Share
April 4, 2022

This is a very helpful tool on how to connect with your customers as soon as possible. It helps to get a pop-up saying you are getting a message so you can answer quickly.

Store Using app Total reviews Average rating
Kim Kimble 3 months 1 5.0
5 / 5 Share
April 25, 2022

Great. Easy to set up and use and link to the business. Phone app means you can keep up to date with it while you are not at your desk. Cant turn it off during closed hours but this means you don't miss customers and can get back to them the next day.

Store Using app Total reviews Average rating
Westmorland Sheepskins 11 months 3 5.0
5 / 5 Share
April 4, 2022

Great free app by Shopify. Really efficient and integrates brilliantly with Shopify itself. Recommend for all ecomm stores

Store Using app Total reviews Average rating
GrowGrows About 2 months 10 5.0
5 / 5 Share
April 3, 2022

I have been using this for the past month or so. I haven't had a lot of traffic, but the few interactions have been helpful and and some have led to sales from "unsure" customers.

Store Using app Total reviews Average rating
Albaco Collectibles About 2 months 2 5.0
5 / 5 Share
April 3, 2022

working great! wish I would have found the app sooner! makes communicating with our customers easy and helping to boost sales!

Store Using app Total reviews Average rating
ReNewedPet 3 days 5 5.0
5 / 5 Share
April 2, 2022

Honnêtement, je ne pensais jamais que les gens utiliseraient le tchat pour me contacter, mais c'est un des plug-ins qui me donne le plus de ventes ! C'est un must, et c'est gratuit en plus.

Store Using app Total reviews Average rating
L'échoppe de pêche 5 months 2 5.0
5 / 5 Share
April 2, 2022

Enjoy the App, enables quick response to customers. Great tool ! Thanks for always helping to improve my Shopify Store.

Store Using app Total reviews Average rating
KCR Golf Store 29 days 3 5.0
5 / 5 Share
March 31, 2022

Works great so far! I've been using it for months and it really helps with connecting with our customers and answering their questions efficiently.

Store Using app Total reviews Average rating
ShapeWaist Over 2 years 6 4.3
5 / 5 Share
March 31, 2022

it helps facilitate communication with customers and best of all its free. our customers use it daily

Store Using app Total reviews Average rating
NY Fifth Avenue About 2 months 6 5.0
5 / 5 Share
March 30, 2022

So handy for a small business with employees who take on multiple roles! Love that I can easily respond straight away on my phone as I go about my other work responsibilities, and that it syncs with Facebook, etc. Can't wait for the Instagram integration!

Store Using app Total reviews Average rating
Kiwi Made Toys 15 days 1 5.0
5 / 5 Share
March 29, 2022

I used this app to communicate in real time with clients. It's a very useful tool to answer questions and help clients make a decision faster than email.

Store Using app Total reviews Average rating
My Moroccan Tile About 1 year 2 4.0
5 / 5 Share
March 29, 2022

Great app. It's free, help you save time, automated and works perfectly. I recommend it at 100%. Thank you.

Store Using app Total reviews Average rating
Pour Les Petits 5 months 10 5.0
5 / 5 Share
March 29, 2022

It is very helpful and response their questions. It is real easy. Awesome app! You should have it for sure.

Store Using app Total reviews Average rating
Grandpa's Goody Getter 21 days 5 4.0
5 / 5 Share
March 28, 2022

Excellent app with mobile app that makes sure you are always in contact with your customers. It's like having my store on messenger. Thanks for this fantastic app! Only feature I would love to see is a way to go back and select a different chat in a different store. Currently I need to log off and log into another store. Other than that, highly recommend.

Store Using app Total reviews Average rating
Adonia Organics About 1 year 2 5.0
Developer Reply

Thanks so much for taking the time and sharing this review! We're delighted to hear that our app is working well for you, and we can see how having the ability to switch stores for merchants that manage multiple stores can be a handy feature - we'd be happy to pass this suggestion along to our development team. Cheers! -Elias, Shopify Support

5 / 5 Share
March 28, 2022

Yes its great to have enquiries in one place and I find it very easy to answer to queries quickly. I think our customers really appreciate it!

Store Using app Total reviews Average rating
Unravelled Store 11 days 3 5.0
5 / 5 Share
March 26, 2022

So glad Shopify has added this feature. The app is downloaded to my phone and can be used on-the-go. Has already boosted my sales.

Store Using app Total reviews Average rating
Trident Trucks 3 days 1 5.0
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