All reviews

Rating Breakdown

  • 5
    80% (4,313 ratings)
  • 4
    13% (673 ratings)
  • 3
    3% (167 ratings)
  • 2
    1% (74 ratings)
  • 1
    3% (143 ratings)

Reviews with Text

  • 62% (3,319)
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4 / 5 Share

Dec. 29, 2023

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 29, 2023

den er efektiv

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 28, 2023

It works well, but when you type a response to the customer you have to mouse over to the Send button. On other apps you can just hit enter and it sends your message. It slows you down a little bit.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 27, 2023

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 27, 2023

Se cierra la sesión muy seguido y no puedo ver los mensajes; tengo que chequear si está iniciada para no responder tarde algunos mensajes

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 26, 2023

Using app

About 1 month

Total reviews

3

Average rating

4.7

4 / 5 Share

Dec. 31, 2023

So far it's worked well for us.

Using app

About 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 26, 2023

ES un canal más de venta. Una buena forma de contactar con los clientes potenciales y de obtener su email. Debería dar más opciones de búquedas de chats.

Using app

Over 1 year

Total reviews

21

Average rating

4.2

4 / 5 Share

Dec. 10, 2025

A very useful tool for keeping in touch with customers and potential customers

Using app

About 5 years

Total reviews

2

Average rating

4.0

4 / 5 Share

Dec. 21, 2023

yea pretty good tbf its quite efficient

Using app

10 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 20, 2023

Yes it seems to be getting more commonly used as time goes on.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 19, 2023

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 19, 2023

Our customers use it A LOT so it has been a great addition. The only thing that has kept me from giving 5 stars is the chat is a little glitchy. Some people don't see messages and think we are ignoring them even though we have sent replies. Also some newer messages arrive before older ones making the chain confusing. Otherwise a great addition to our store.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 18, 2023

Using app

Over 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Dec. 18, 2023

Pretty good, Notifications are a only ok (completed messages still appear unread in the mobile app after being read in the online store). Other than that it's fine.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 18, 2023

Great, at no additional cost, but would be good if you could paste screenshots rather than having to save and attach

Using app

Over 2 years

Total reviews

7

Average rating

4.9

4 / 5 Share

Dec. 18, 2023

Easy to use, all coms in one place - customers do complain though about the wigget popping up all the time.

Using app

About 2 years

Total reviews

7

Average rating

4.3

4 / 5 Share

Dec. 16, 2023

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 15, 2025

Shopify me Inbox allows me to respond in a timely manner to request and questions, when I am away from my shop. Like any other app, there are hiccups, but my Customer Respond Rate has gone up and that helps with sales. Good app, Sam

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

4 / 5 Share

Dec. 15, 2023

Class

Using app

Almost 2 years

Total reviews

11

Average rating

4.9