Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,258
chart
#272
All reviews
Review RSS Feed
Oct. 1, 2020
100 % recommended. This app is very helpful to communicate with your buyers. Easy to use, has not given me any issues.
Hello EPHORYS, thank you so much for 5 stars! We are thrilled you are finding the app is helpful for communicating with your buyers. Hoping this leads to more conversions and success for you. All the best, Veronica N. Ping Support
Nov. 15, 2019
i am not finding it usefull at the moment because I Use android an phone. I uninstalled it and i still have it on my store.Please help, i need it out.I would like to uninstall it permanently.
Update: We are happy to report that the Android version of Ping is coming very soon, so Android users can take advantage of Shopify Chat. You can sign up to be notified when it's available: https://www.shopify.com/ping. Just enter your email address and click "Join Waitlist".
Aug. 15, 2019
Works great and I'm so happy this exists now. It would be great if the customer got a red notification on the chat button showing they got a response from us if they closed the chat window
Hello Lancaster Cast Iron, Thank you for your review, we appreciate your feedback. We wanted to let you know that now customers will see a red notification on the chat button letting them know that you have responded to their message if they have closed the chat window. All the best, Ellen
Aug. 14, 2019
1 click install, easy to use. Great for online stores with an active customer base. Fb messenger only allows 33% of users to contact us, we are looking forward to more people using Shopify chat to contact us. Seems like a solid build app. Many thanks from the team at Paysocialmedia.com