Shopify Inbox
All reviews
I really like this as an addon to my Shopify store. I wish I was able to edit and delete sent messages, however. Keep it up, Argiris
Most of my customers are unable to receive my responses even when they are online, and also my responses are going to their spam and junk folders so a lot of the times they don't even know that I've responded to their inquiries.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Inbox app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support
funktioniert einwandfrei und ermöglicht eine direkte Kommunikation mir den Besucher:innen unserer website. :)
It works really well, but it was a little tricky to work out why multiple staff were getting notifications. I worked out it's actually set via Staff Permissions in Shopify, so all good now.
It works really well and I am able to personally assist customers.
Toimii hyvin! Ainoa ehdotukseni olisi lisätä ponnahdusilmoitus asiakkaille, kun asiakaspalvelu on paikalla. Tällöin asiakas tulisi matalalla kynnyksellä laittamaan viestiä. Muuten käyttöliittymä on selkeä eikä muita ongelmia ole ilmennyt. https://politiikkakauppa.fi
I have the chat open on my laptop and my computer but they don't update. If I "close" a conversation one on my computer, it stays on my laptop.
Sehr gute App. Man kann einfach und schnell mit den Kunden kommunizieren. Die Einrichtung war kinderleicht. Den Support habe ich einmal angeschrieben und mir wurde umgehend geantwortet. Den 5 Stern bekommt ihr, wenn man den Chat zu bestimmten Zeiten abstellen könnte.
Nice app, integrates well with Shopify ( as one would expect ), quick install, free !, and easy to configure. It would be nice if there were more cusomisation options though - like assigning icon/ avatar to operator.
Works well but could use some tweaks.
Good App that links well to order enquiry status. With a bit more control over the position and size of the widget I would have given 5 stars
Macht den Kontakt mit den Kunden noch näher - zumindest online.
Shopify Inbox is efficient and user-friendly, streamlining customer communication superbly. It lacks some advanced features but overall enhances business interaction. Recommended for small to medium-sized stores. Adheres to terms, no incentives involved.
I'd love it to be better integrated with the admin pages - aside from that - its pretty neat!
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