All reviews

Rating Breakdown

  • 5
    80% (4,192 ratings)
  • 4
    13% (666 ratings)
  • 3
    3% (162 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 64% (3,321)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 28, 2023

Toimii hyvin! Ainoa ehdotukseni olisi lisätä ponnahdusilmoitus asiakkaille, kun asiakaspalvelu on paikalla. Tällöin asiakas tulisi matalalla kynnyksellä laittamaan viestiä. Muuten käyttöliittymä on selkeä eikä muita ongelmia ole ilmennyt. https://politiikkakauppa.fi

Using app

4 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 27, 2023

I have the chat open on my laptop and my computer but they don't update. If I "close" a conversation one on my computer, it stays on my laptop.

Using app

26 days

Total reviews

3

Average rating

3.3

4 / 5 Share

Nov. 27, 2023

Does what it is supposed to do.

Using app

6 months

Total reviews

5

Average rating

2.4

4 / 5 Share

Nov. 27, 2023

I love this app and it saves us a lot of money being able to provide chat internally so easily. If you added better reporting I would change this to 5 stars.

Using app

2 months

Total reviews

4

Average rating

4.5

4 / 5 Share

Nov. 27, 2023

Using app

33 minutes

Total reviews

4

Average rating

4.3

4 / 5 Share

Nov. 24, 2023

Pretty easy to use

Using app

Almost 2 years

Total reviews

4

Average rating

4.5

4 / 5 Share

Nov. 22, 2023

Sehr gute App. Man kann einfach und schnell mit den Kunden kommunizieren. Die Einrichtung war kinderleicht. Den Support habe ich einmal angeschrieben und mir wurde umgehend geantwortet. Den 5 Stern bekommt ihr, wenn man den Chat zu bestimmten Zeiten abstellen könnte.

Using app

6 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 22, 2023

Nice app, integrates well with Shopify ( as one would expect ), quick install, free !, and easy to configure. It would be nice if there were more cusomisation options though - like assigning icon/ avatar to operator.

Using app

About 22 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 21, 2023

Works well but could use some tweaks.

Using app

7 months

Total reviews

2

Average rating

2.5

4 / 5 Share

Nov. 20, 2023

Molto buona

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 18, 2023

Good App that links well to order enquiry status. With a bit more control over the position and size of the widget I would have given 5 stars

Using app

Over 1 year

Total reviews

7

Average rating

4.9

4 / 5 Share

Dec. 8, 2023

Macht den Kontakt mit den Kunden noch näher - zumindest online.

Using app

23 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 16, 2023

Shopify Inbox is efficient and user-friendly, streamlining customer communication superbly. It lacks some advanced features but overall enhances business interaction. Recommended for small to medium-sized stores. Adheres to terms, no incentives involved.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 16, 2023

Using app

About 2 years

Total reviews

8

Average rating

4.9

4 / 5 Share

Nov. 15, 2023

I'd love it to be better integrated with the admin pages - aside from that - its pretty neat!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 15, 2023

Using app

Over 1 year

Total reviews

3

Average rating

4.3

4 / 5 Share

Nov. 15, 2023

The inbox for windows has been great. For some reason I cant access it with my phone, my only complaint about the app.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

April 16, 2024

The notifications don't always work, but this has been a great way to improve our customer service, and the speed in which we get our customers what they need. Everything works pretty seamlessly in the chat (giving discounts, links to product pages, even being able to see a brief overview of the customers profile) and this allows our team to work quickly, and efficiently.

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

4 / 5 Share

Nov. 13, 2023

Easy to use. Provides useful info about customer.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 13, 2023

This App Is Very Helpful, Thanks

Using app

5 days

Total reviews

2

Average rating

4.5