Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,042
chart
#330
All reviews
Aug. 3, 2025
We mostly use the offline email feature, and it works great! Easy to manage messages and stay connected with customers. Highly recommend!
Aug. 2, 2025
Aug. 1, 2025
great communication tool, organized, tailored for teams, and mobile. I like that messages are tagged with approximate geolocation for better assessment.
Aug. 1, 2025
Aug. 1, 2025
Shopify Inbox is an excellent app! It makes communication with our customers so much easier, allowing questions to be answered quickly without the need for tickets or any external communication channels outside the store. We at TaskRevolution highly recommend this app. Real-time support is a game-changer and greatly improves the customer experience, keeping everything simple and fast. The only thing we’d love to see in the future is a light/dark theme option, as the app currently only supports the light theme. Overall, an amazing tool we’re happy to keep using!
July 31, 2025
July 31, 2025
July 31, 2025
July 30, 2025
This app has come in handy for our business. We have a auto message setup that lets customers know we're busy and will get back asap.
July 30, 2025
July 30, 2025