Shopify Inbox

An AI sales associate that knows your customers

Rating

4.5

Feedback

5,784

Reviews

Chart

#132

Shopify

All reviews

Rating breakdown

5 74% (4,288 ratings) 4 11% (650 ratings) 3 3% (166 ratings) 2 1% (77 ratings) 1 3% (191 ratings)

Reviews with text

61% (3,302)

Review RSS feed

5 / 5 Share

Feb. 27, 2026

Store Using app Total reviews Average rating

GRILIAI.LT Over 6 years 3 5.0

5 / 5 Share

Feb. 27, 2026

No issues, very great app that is free with unparallel connection with Shopify. Highly recommended!

Store Using app Total reviews Average rating

IDJ Ankara 12 months 1 5.0

5 / 5 Share

Feb. 26, 2026

Store Using app Total reviews Average rating

GKG Canada 3 months 1 5.0

5 / 5 Share

Feb. 26, 2026

Store Using app Total reviews Average rating

GEEK THCX 5 months 1 5.0

5 / 5 Share

Feb. 26, 2026

Store Using app Total reviews Average rating

EV Buddy 4 months 1 5.0

5 / 5 Share

Feb. 26, 2026

Store Using app Total reviews Average rating

Online Electrical Over 2 years 4 4.8

5 / 5 Share

Feb. 26, 2026

Store Using app Total reviews Average rating

AIRLOOK About 1 month 5 5.0

5 / 5 Share

Feb. 25, 2026

Store Using app Total reviews Average rating

The Gant Collective About 2 years 1 5.0

5 / 5 Share

Feb. 24, 2026

I would love it if Shopify Inbox could also handle my email channel from customers, not just the live chats, because I currently use a separate system.

Store Using app Total reviews Average rating

MegaMac Over 1 year 6 3.7

5 / 5 Share

Feb. 24, 2026

Store Using app Total reviews Average rating

EpicPatternWorks 3 months 1 5.0

5 / 5 Share

Feb. 24, 2026

Easy to use. The Ai can be an interruption, would be good to be able to click a button to create an ai answer rather than auto fill all the time...

Store Using app Total reviews Average rating

Union Flag Company 6 months 4 4.0

5 / 5 Share

Feb. 24, 2026

Bien

Store Using app Total reviews Average rating

Chakastore Over 3 years 1 5.0

5 / 5 Share

Feb. 23, 2026

Store Using app Total reviews Average rating

Legend Longbows 5 months 1 5.0

5 / 5 Share

Feb. 23, 2026

Greatly helps with responding to customer queries!

Store Using app Total reviews Average rating

MASERATI MODS Over 1 year 2 5.0

5 / 5 Share

Feb. 23, 2026

Store Using app Total reviews Average rating

Lucknow Threads 4 days 2 5.0

5 / 5 Share

Feb. 23, 2026

Store Using app Total reviews Average rating

Bricktopia — 1 5.0

5 / 5 Share

Feb. 23, 2026

Store Using app Total reviews Average rating

Wagenwerks 2 months 2 5.0

5 / 5 Share

Feb. 22, 2026

really like this -all linked to customers , and their history etc -so makes it very very easy

Store Using app Total reviews Average rating

frockk Over 1 year 11 4.5

5 / 5 Share

Feb. 21, 2026

Store Using app Total reviews Average rating

Landsberg Jewelers About 4 years 1 5.0

5 / 5 Share

Feb. 21, 2026

便利です。

Store Using app Total reviews Average rating

VISIS HEALTHY SKIN 5 months 4 4.5

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