All reviews

Rating Breakdown

  • 5
    80% (4,033 ratings)
  • 4
    13% (659 ratings)
  • 3
    3% (152 ratings)
  • 2
    1% (67 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 65% (3,282)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 3, 2025

We mostly use the offline email feature, and it works great! Easy to manage messages and stay connected with customers. Highly recommend!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 2, 2025

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2025

Store

BSPOKR

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

great communication tool, organized, tailored for teams, and mobile. I like that messages are tagged with approximate geolocation for better assessment.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Shopify Inbox is an excellent app! It makes communication with our customers so much easier, allowing questions to be answered quickly without the need for tickets or any external communication channels outside the store. We at TaskRevolution highly recommend this app. Real-time support is a game-changer and greatly improves the customer experience, keeping everything simple and fast. The only thing we’d love to see in the future is a light/dark theme option, as the app currently only supports the light theme. Overall, an amazing tool we’re happy to keep using!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 1, 2025

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

parfait, c'est très utile pour les courtes interactions avec les clients.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2025

Great app, very well integrated with Shopify

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

July 31, 2025

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 31, 2025

Well Done Shopify.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Using app

About 14 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

July 30, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

This app has come in handy for our business. We have a auto message setup that lets customers know we're busy and will get back asap.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0