All reviews

Rating Breakdown

  • 5
    80% (4,192 ratings)
  • 4
    13% (666 ratings)
  • 3
    3% (162 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 64% (3,321)
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4 / 5 Share

Nov. 11, 2023

So far so good

Using app

8 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 9, 2023

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 8, 2023

Store

Bahob

Using app

12 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 7, 2023

Pour le moment sa va bien.

Using app

4 months

Total reviews

2

Average rating

3.0

4 / 5 Share

Nov. 7, 2023

Very usful. Much more accessible to our customers who can not find our email address, and also the chat will target the specific item they might have a question about. I have found that the auto generated suggested messages are not always accuarte, saying we have something in stock when, in fact, we are out of stock. Overall it is a postivie experience.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 7, 2023

This app has great potential. Based on where it's development is at the moment, I gave it 4 stars since it's still fairly basic. For what it does, it does it really well, otherwise it would have been an easy 5-star rating. The fact that it's free, and works right out of the box is tremendously helpful for starting-off business who can't afford 3rd party solutions that cost an arm-and-a-leg. Eventually as INBOX continues to grow and develop, it's usefulness will continue to grow as well.

Using app

7 months

Total reviews

8

Average rating

4.9

4 / 5 Share

Nov. 7, 2023

Using app

Over 2 years

Total reviews

3

Average rating

4.3

4 / 5 Share

Nov. 7, 2023

superb

Using app

Over 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 4, 2023

Good. Enjoy the contact with customers.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

4 / 5 Share

Nov. 3, 2023

good and simple to use

Store

Cadorie

Using app

About 20 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 3, 2023

Store

Luxbags

Using app

7 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 1, 2023

Its been working a lot better lately..ty

Using app

Over 3 years

Total reviews

4

Average rating

4.8

4 / 5 Share

Aug. 18, 2024

Using app

Almost 5 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 25, 2023

S'intègre bien. Une évolution vers un produit de ticket avec des fonctionnalités.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 23, 2023

Easy to use and the tag function is good.

Using app

11 months

Total reviews

9

Average rating

4.8

4 / 5 Share

Oct. 22, 2023

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 19, 2023

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 17, 2023

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 17, 2023

Works well but the instant answers need to allow you to link pages and products.

Using app

Almost 2 years

Total reviews

4

Average rating

3.8

4 / 5 Share

Oct. 16, 2023

The inbox is a really easy to use on our Shopify store. I would give 5 stars but there is no email address to use to connect the inbox to the "contact us" and the doesn't seem to be a feature to integrate Meta messengers directly to Inbox even though I've seen this in online videos for Shopify Inbox.

Using app

7 days

Total reviews

8

Average rating

4.9