Shopify Inbox

The inbox for windows has been great. For some reason I cant access it with my phone, my only complaint about the app.

The notifications don't always work, but this has been a great way to improve our customer service, and the speed in which we get our customers what they need. Everything works pretty seamlessly in the chat (giving discounts, links to product pages, even being able to see a brief overview of the customers profile) and this allows our team to work quickly, and efficiently.

We have had a fairly good experience; it was initially a rocky start with the interface issues to other selling channels but once those issues were resolved then it has been pretty good.

Easy to use. Provides useful info about customer.

This App Is Very Helpful, Thanks

So far so good

Pour le moment sa va bien.

Very usful. Much more accessible to our customers who can not find our email address, and also the chat will target the specific item they might have a question about. I have found that the auto generated suggested messages are not always accuarte, saying we have something in stock when, in fact, we are out of stock. Overall it is a postivie experience.

This app has great potential. Based on where it's development is at the moment, I gave it 4 stars since it's still fairly basic. For what it does, it does it really well, otherwise it would have been an easy 5-star rating. The fact that it's free, and works right out of the box is tremendously helpful for starting-off business who can't afford 3rd party solutions that cost an arm-and-a-leg. Eventually as INBOX continues to grow and develop, it's usefulness will continue to grow as well.

superb

Good. Enjoy the contact with customers.

good and simple to use

Its been working a lot better lately..ty

S'intègre bien. Une évolution vers un produit de ticket avec des fonctionnalités.

Easy to use and the tag function is good.