Shopify Inbox
An AI sales associate that knows your customers
Rating
4.5
Feedback
5,784
Reviews
Chart
#132
Shopify
All reviews
Rating breakdown
5
74% (4,288 ratings)
4
11% (650 ratings)
3
3% (166 ratings)
2
1% (77 ratings)
1
3% (191 ratings)
Reviews with text
61% (3,302)
5 / 5
Share
Feb. 19, 2026
Easy to use on the app itself or in email. I like the flexibility.
Store
Using app
Total reviews
Average rating
5 / 5
Share
Feb. 15, 2026
It's been great. Customers can get an answer quickly and it doesn't take up too much of my time
Store
Using app
Total reviews
Average rating
5 / 5
Share
Feb. 13, 2026
Excellent app – highly recommended! Shopify Inbox is an essential tool for managing customer conversations quickly and professionally. The interface is clean and intuitive, notifications are reliable, and the integration with the store is seamless. It helps me respond faster to customers, improve the overall shopping experience, and even boost conversions. A must-have for anyone running a Shopify store
Store
Using app
Total reviews
Average rating
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