All reviews

Rating Breakdown

  • 5
    80% (4,313 ratings)
  • 4
    13% (673 ratings)
  • 3
    3% (167 ratings)
  • 2
    1% (74 ratings)
  • 1
    3% (143 ratings)

Reviews with Text

  • 62% (3,319)
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4 / 5 Share

Nov. 7, 2023

Using app

Over 2 years

Total reviews

3

Average rating

4.3

4 / 5 Share

Nov. 7, 2023

superb

Using app

Over 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 4, 2023

Good. Enjoy the contact with customers.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

4 / 5 Share

Nov. 3, 2023

good and simple to use

Store

Cadorie

Using app

About 20 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 3, 2023

Store

Luxbags

Using app

7 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 1, 2023

Its been working a lot better lately..ty

Using app

Over 3 years

Total reviews

4

Average rating

4.8

4 / 5 Share

Aug. 18, 2024

Using app

Almost 5 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 25, 2023

S'intègre bien. Une évolution vers un produit de ticket avec des fonctionnalités.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 23, 2023

Easy to use and the tag function is good.

Using app

11 months

Total reviews

9

Average rating

4.8

4 / 5 Share

Oct. 22, 2023

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 19, 2023

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 17, 2023

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 17, 2023

Works well but the instant answers need to allow you to link pages and products.

Using app

Almost 2 years

Total reviews

4

Average rating

3.8

4 / 5 Share

Oct. 16, 2023

The inbox is a really easy to use on our Shopify store. I would give 5 stars but there is no email address to use to connect the inbox to the "contact us" and the doesn't seem to be a feature to integrate Meta messengers directly to Inbox even though I've seen this in online videos for Shopify Inbox.

Using app

7 days

Total reviews

8

Average rating

4.9

4 / 5 Share

Oct. 13, 2023

Outil qui augmente et aide au contact avec les nouveaux clients, les commandes en préparation, le service après-vente. Client saisit l'opportunité de la fenetre proposé pour surfer autrement et faire progresser son idée. Intéressantes possibilités d'insérer des liens vers des produits et avec une image vignette ! Difficile d'accès avec le mobile (GSM, téléphone portable), dommage.

Using app

About 1 year

Total reviews

2

Average rating

4.0

4 / 5 Share

Oct. 13, 2023

Very good. Seems to be a little laggy between phone and computer. It usually appears on phone immediately and sometimes message doesn't show up for up to 5 minutes on the computer. Other than that works great!!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Oct. 12, 2023

Using app

Almost 2 years

Total reviews

10

Average rating

3.8

4 / 5 Share

Oct. 11, 2023

xxxxxxxxxxxx

Using app

About 4 years

Total reviews

3

Average rating

4.0

4 / 5 Share

June 10, 2024

This is a great app so far. Would love a way to bookmark, star, or prioritize open chats or create some kind of ticketing system. As sometimes there is follow-up required with some questions. Also would love the ability to save/organize/tag chats.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hey, there! I'm glad you're liking the app so far! Thanks for taking the time to leave a review and some suggestions. I can see how these can improve your workflow and make it more efficient, so I'll relay the suggestions to our development team. -Summer, Shopify Support

4 / 5 Share

Oct. 6, 2023

Very happy with the app. The only thing I wish it could do is to easily create a new order from the app as opposed to having to log into the last order in Shopify.

Using app

2 days

Total reviews

2

Average rating

4.5