Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,223
chart
#312
All reviews
Review RSS Feed
Oct. 13, 2023
Outil qui augmente et aide au contact avec les nouveaux clients, les commandes en préparation, le service après-vente. Client saisit l'opportunité de la fenetre proposé pour surfer autrement et faire progresser son idée. Intéressantes possibilités d'insérer des liens vers des produits et avec une image vignette ! Difficile d'accès avec le mobile (GSM, téléphone portable), dommage.
Using app
About 1 year
Total reviews
1
Average rating
4.0
Oct. 13, 2023
Very good. Seems to be a little laggy between phone and computer. It usually appears on phone immediately and sometimes message doesn't show up for up to 5 minutes on the computer. Other than that works great!!
Oct. 12, 2023
June 10, 2024
This is a great app so far. Would love a way to bookmark, star, or prioritize open chats or create some kind of ticketing system. As sometimes there is follow-up required with some questions. Also would love the ability to save/organize/tag chats.
Hey, there! I'm glad you're liking the app so far! Thanks for taking the time to leave a review and some suggestions. I can see how these can improve your workflow and make it more efficient, so I'll relay the suggestions to our development team. -Summer, Shopify Support
Oct. 6, 2023
Very happy with the app. The only thing I wish it could do is to easily create a new order from the app as opposed to having to log into the last order in Shopify.
Oct. 6, 2023
Bien en general. Falta incorporar el link de la página de dónde realiza la pregunta, de forma de identificar el producto por el cual pregunta
Oct. 6, 2023
Oct. 4, 2023
This app works quite well. I do wish it had some more pro level features, but it is a great app for interfacing with your customers.
Oct. 2, 2023
Sehr praktisch, allerdings noch Luft nach oben Freuen uns über weitere Optimierungen :)
Sept. 28, 2023
This has been operational for a couple of months with us now, it does everything we expected and hoped it would do. It seamlessly integrates with our web site in an obvious yet subtle way. It has helped us engage with customers very simply and effectively. I guess my only gripe would be, why is it not included as a standard feature of the Shopify platform? As such I wish we had been aware of it much earlier.
Sept. 27, 2023
It's a great app, however it needs one feature. The ability to download a conversation in the rare case you get a chargeback possibly as a PDF
Sept. 26, 2023
Sept. 26, 2023
So far, so good. Overall, it has a basic function but works pretty well. Quick Answer is a great feature. Give me an LLM or Langchain pipeline and I'll give it 10 stars. :)
Sept. 25, 2023
I love that it provides the customer order and cart info on the screen. I took one star off because it doesn't seem to integrate with other CRM apps where we store and access more in depth customer data and communications (hubspot, pipedrive, etc.)
Sept. 23, 2023
Good tool to chat to customers. I wish there was better spam blocking and filtering of people offering marketing services—super irritating. Otherwise, great.
Sept. 23, 2023