Shopify Inbox

An AI sales associate that knows your customers

Rating

4.6

Feedback

5,459

Reviews

Chart

#157

Shopify

All reviews

Rating breakdown

5 77% (4,211 ratings) 4 12% (645 ratings) 3 3% (158 ratings) 2 1% (73 ratings) 1 3% (161 ratings)

Reviews with text

62% (3,247)

Review RSS feed

5 / 5 Share

Jan. 26, 2026

Store Using app Total reviews Average rating

Esthetics Arabia 11 months 3 5.0

3 / 5 Share

Jan. 26, 2026

The app works great, but I need to be able to (automatically) translate instant answers to customers language (i.e. Dutch for Dutch customers etc). Please implement this, thank you!

Store Using app Total reviews Average rating

Teddy and Wool Almost 4 years 12 3.3

Developer Reply

Thanks so much, glad to hear Inbox is working great for you. Automatically translating instant answers to match each customer's language is a smart idea, especially for stores serving shoppers across different regions. We can't promise a timeline, but we'll make sure your request reaches our team, since feedback like yours is exactly what helps shape where Inbox goes next. Thanks for taking the time to suggest it.

5 / 5 Share

Jan. 26, 2026

çok kullanışlı

Store Using app Total reviews Average rating

Zerenyus 6 months 2 5.0

5 / 5 Share

Jan. 24, 2026

Store Using app Total reviews Average rating

DTFCENTERUS 2 months 1 5.0

5 / 5 Share

Jan. 24, 2026

Store Using app Total reviews Average rating

Laluva 14 days 5 5.0

5 / 5 Share

Jan. 24, 2026

Store Using app Total reviews Average rating

Daily0penStore Over 1 year 1 5.0

5 / 5 Share

Jan. 23, 2026

Store Using app Total reviews Average rating

Mile 12 African Store Over 1 year 2 5.0

5 / 5 Share

Jan. 23, 2026

Store Using app Total reviews Average rating

Mountain Group Over 1 year 2 5.0

5 / 5 Share

Jan. 23, 2026

Store Using app Total reviews Average rating

Alfreo Caffé Almost 2 years 4 5.0

5 / 5 Share

Jan. 23, 2026

Store Using app Total reviews Average rating

AMAR81 5 months 1 5.0

5 / 5 Share

Jan. 22, 2026

Works good

Store Using app Total reviews Average rating

smoke beer skateboards Almost 4 years 1 5.0

5 / 5 Share

Jan. 22, 2026

me gusta mucho poder chatear con clientes

Store Using app Total reviews Average rating

Droar Official Site 1 day 1 5.0

5 / 5 Share

Jan. 22, 2026

Store Using app Total reviews Average rating

Prestige Baby Toys About 2 months 1 5.0

5 / 5 Share

Jan. 22, 2026

Store Using app Total reviews Average rating

LINE BY TOUCHES Almost 2 years 1 5.0

5 / 5 Share

Jan. 22, 2026

We love using Shopify Inbox at Livv - www.LivvActivewear.co.za. It's the best way to stay in contact with our clients.

Store Using app Total reviews Average rating

Livv Activewear Almost 4 years 4 5.0

4 / 5 Share

Jan. 22, 2026

Store Using app Total reviews Average rating

Specialty Coffee by Mocca About 2 years 1 4.0

5 / 5 Share

Jan. 22, 2026

Store Using app Total reviews Average rating

GoodDogPrintCo Almost 2 years 1 5.0

5 / 5 Share

Jan. 21, 2026

Store Using app Total reviews Average rating

Bestmade Natural Products About 1 year 5 5.0

5 / 5 Share

Jan. 21, 2026

Store Using app Total reviews Average rating

artcoasterprinting 22 days 5 5.0

5 / 5 Share

July 13, 2026

C'est une belle surprise et decouverte!.

Store Using app Total reviews Average rating

HerbalBoutiquePro 6 months 3 5.0

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