Shopify Inbox
An AI sales associate that knows your customers
Rating
4.6
Feedback
5,458
Reviews
Chart
#157
Shopify
All reviews
Rating breakdown
5
77% (4,211 ratings)
4
12% (645 ratings)
3
3% (158 ratings)
2
1% (73 ratings)
1
3% (161 ratings)
Reviews with text
62% (3,247)
5 / 5
Share
Dec. 10, 2025
I love that you are notified immediately when a customer writes in and I'm able to take care of there needs immediately. I feel like I'm able to give great customer service.
Store
Using app
Total reviews
Average rating
4 / 5
Share
Dec. 9, 2025
Great feature. The only thing that I'd suggest is the ability for merchants to contact customers regarding their order, using inbox.
Store
Using app
Total reviews
Average rating
5 / 5
Share
Dec. 9, 2025
All good, it does what it should do. The only problem, but I think it's more of a Shopify issue, is that sometimes on the mobile app it does randomly log out and I can't know, so I stop receiving notifications.
Store
Using app
Total reviews
Average rating
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