Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,090
chart
#336
All reviews
April 29, 2025
April 28, 2025
It's great that you can search your messages now, that wasn't always the case and presented a major issue. One thing that is a bit confusing is that notifications sometimes go to my personal email and sometimes show up in the Shopify mail, it makes it difficult to find messages at times since searches don't bring up the email. It would also be great to have the possibility to have a link to all correspondence in the order itself, this would make it a lot quicker to access and avoid confusion.
April 25, 2025
Klappt super. Die Nachrichten kommen in Echtzeit. Und mit der automatischen Antwort und der Weiterleitung nach 15Minuten sind auch zeitversetzte Länder nicht der Gefahr ausgesetzt verloren zu gehen.
April 24, 2025
April 23, 2025
We get notified super fast and we love being able to communitcate with our customers in real time. We also appreciate knowing what products they have in their cart and what city they're contacting us from to help with estimating shipping costs.
April 22, 2025
April 22, 2025
April 17, 2025
April 17, 2025