Shopify Inbox

does what it needs to do, and it is free.

Manchmal wird bei geschlossener App angezeigt, dass es noch offene Nachrichten gibt (der rote Kreis mit einer 1 darin), obwohl alle Nachrichten bereits bearbeitet wurden.

yay

wish it had more customization features given how long it's been out but overall it's decent. Better than mixing in customer messages into my inbox.

希望有学习功能，通过我们的对话收集同类的信息，以后可以自己回复

Pro: I love the functionality of it it's easy to use interface on my desktop and phone. I like that I can attach multiple items, which is great for me since I send proofs for approval for every order. Cons/Needed improvements! 1. The saved quick reply options character limit is too low. 2. I hate that conversations expire, they really need to stay active for at least a couple months! 3. I wish it would automatically merge all messages from the same customer/email address... I can have 7 different chats from one and it's really hard to track. 4. I wish I could initiate a conversation with someone who submitted an order, rather than need them to reach out first. 5. It would be really nice it it would allow Excel files to be attached. 6. I hate all the spam emails I get that seems to be connected to the app.