Shopify Inbox

Connect with shoppers and drive sales with chat

Rating

4.7

Feedback

5,391

Reviews

Chart

#71

Shopify

All reviews

Rating breakdown

5 80% (4,328 ratings) 4 12% (673 ratings) 3 3% (167 ratings) 2 1% (74 ratings) 1 3% (145 ratings)

Reviews with text

62% (3,327)

Review RSS feed

5 / 5 Share

Sept. 16, 2025

This app is incredible — having a live chat on your store that lets customers and visitors contact you effortlessly, you receiving the messages through both the mobile app and website, is pure genius. Even better, the AI-powered suggested responses — generated in real time as clients type and send their messages, while considering both the ongoing conversation and the entire store context — are truly impressive. I recommend it to all store owners.

Store Using app Total reviews Average rating

Artimia 9 months 3 4.7

5 / 5 Share

Sept. 16, 2025

Store Using app Total reviews Average rating

MilanoMensWear Over 2 years 4 5.0

5 / 5 Share

Sept. 16, 2025

Store Using app Total reviews Average rating

Host Impressive Almost 2 years 2 5.0

5 / 5 Share

Sept. 16, 2025

Store Using app Total reviews Average rating

Tarter Parts About 3 years 1 5.0

5 / 5 Share

Sept. 16, 2025

Store Using app Total reviews Average rating

Iron Baltic US About 1 year 1 5.0

5 / 5 Share

Sept. 15, 2025

Store Using app Total reviews Average rating

Crawford Performance 7 months 1 5.0

5 / 5 Share

Sept. 15, 2025

Works great!

Store Using app Total reviews Average rating

MyInboardMarine.com Almost 4 years 6 5.0

4 / 5 Share

Sept. 15, 2025

Store Using app Total reviews Average rating

Kimbo at home Over 1 year 4 4.5

5 / 5 Share

Sept. 15, 2025

Store Using app Total reviews Average rating

Etcozy Almost 2 years 1 5.0

5 / 5 Share

Feb. 25, 2026

Super easy to use - I like being able to chat with my customers quickly! Thanks for a great APP!!

Store Using app Total reviews Average rating

Baby Moses Basket About 3 years 1 5.0

5 / 5 Share

Sept. 13, 2025

Store Using app Total reviews Average rating

Truth Apparel Company About 1 year 2 5.0

5 / 5 Share

Sept. 13, 2025

Store Using app Total reviews Average rating

Efes Craft© 5 months 2 5.0

5 / 5 Share

Sept. 13, 2025

Store Using app Total reviews Average rating

Salta da Caixa 11 months 5 4.0

5 / 5 Share

Sept. 13, 2025

Store Using app Total reviews Average rating

wobikes Over 3 years 1 5.0

5 / 5 Share

Sept. 12, 2025

Great app and add to the store. Customer support feels easier now in one channel.

Store Using app Total reviews Average rating

CoolAfricanMerch 11 months 3 5.0

5 / 5 Share

Sept. 12, 2025

Store Using app Total reviews Average rating

Melle D. Over 1 year 2 5.0

5 / 5 Share

Sept. 11, 2025

Store Using app Total reviews Average rating

Grace Skin Beauty Essentials LLC 11 days 2 5.0

5 / 5 Share

Sept. 11, 2025

Store Using app Total reviews Average rating

SkinLook Over 1 year 1 5.0

4 / 5 Share

Sept. 11, 2025

Very handy but could do with being able to create instant throw away single use discount codes in the chat window. Also, being able to create and manage a customers cart, including discounts etc would be very useful.

Store Using app Total reviews Average rating

Akara Labs Over 1 year 2 2.5

4 / 5 Share

Sept. 11, 2025

Store Using app Total reviews Average rating

Campomarzio70 Over 5 years 2 4.0

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