All reviews

Rating Breakdown

  • 5
    80% (4,185 ratings)
  • 4
    13% (666 ratings)
  • 3
    3% (162 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 64% (3,318)
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4 / 5 Share

July 15, 2025

Using app

12 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 15, 2025

Store

2.8

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

July 13, 2025

good

Using app

11 months

Total reviews

4

Average rating

3.3

4 / 5 Share

July 13, 2025

Es sencillo y funciona bien El chat en movil resulta demasiado grande. ocupa toda la pantalla de movil y puede echar al usuario Lo malo es que las preguntas automaticas solo dejan 350 caracteres y es realmente muy poco. Deberían ampliar eso

Using app

About 2 months

Total reviews

13

Average rating

4.6

4 / 5 Share

July 12, 2025

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 1, 2025

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 26, 2025

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 25, 2025

i think it must read and update fast with products in my shop and info so it will be easy to answer customers questions and needs.

Using app

44 minutes

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 7, 2025

La respuesta es muy lenta me gustaria que mas personas puedan responder no solo 1 como puedo expandir el plan, habra videos

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

June 24, 2025

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

June 24, 2025

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

June 18, 2025

Alot of spam messages from people looking for work to do to your store or what not.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 18, 2025

Using app

Over 2 years

Total reviews

5

Average rating

4.6

4 / 5 Share

June 12, 2025

Using app

Over 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

June 6, 2025

Using app

17 days

Total reviews

3

Average rating

4.7

4 / 5 Share

May 29, 2025

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

May 26, 2025

Quite helpful

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

May 24, 2025

Using app

About 23 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

May 12, 2025

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

4 / 5 Share

May 8, 2025

I love that this allows me to work from my phone so easily to manage support chats. I really wish that we would be allowed to have quick replies with more than 350 characters. I have a lot of support questions that could use much longer responses that are pre-filled, but i have to go to my customer support system & copy the responses to bring over, which takes some time. I also wish that we could see which instant answers caused sales to happen, so we had a better grasp on which instant answers to keep and what to else to test!

Using app

Over 2 years

Total reviews

8

Average rating

4.6