Shopify Inbox for Shopify

Shopify Inbox

An AI sales associate that knows your customers
Rating
4.5
Feedback
5,787
Reviews
Chart
#152
Shopify

All reviews

4 / 5 Share
Oct. 16, 2025

wish it had more customization features given how long it's been out but overall it's decent. Better than mixing in customer messages into my inbox.

Store Using app Total reviews Average rating
Ambitious Kids Almost 4 years 2 4.5
4 / 5 Share
Oct. 8, 2025

Store Using app Total reviews Average rating
Ma Maison Privée 1 day 3 4.3
4 / 5 Share
Oct. 2, 2025

希望有学习功能,通过我们的对话收集同类的信息,以后可以自己回复

Store Using app Total reviews Average rating
4 / 5 Share
Sept. 26, 2025

Store Using app Total reviews Average rating
Moxies About 19 hours 4 4.8
4 / 5 Share
March 28, 2026

Pro: I love the functionality of it it's easy to use interface on my desktop and phone. I like that I can attach multiple items, which is great for me since I send proofs for approval for every order. Cons/Needed improvements! 1. The saved quick reply options character limit is too low. 2. I hate that conversations expire, they really need to stay active for at least a couple months! 3. I wish it would automatically merge all messages from the same customer/email address... I can have 7 different chats from one and it's really hard to track. 4. I wish I could initiate a conversation with someone who submitted an order, rather than need them to reach out first. 5. It would be really nice it it would allow Excel files to be attached. 6. I hate all the spam emails I get that seems to be connected to the app.

Store Using app Total reviews Average rating
HALOdesignsSHOP 11 months 1 4.0
4 / 5 Share
Sept. 23, 2025

Store Using app Total reviews Average rating
Yard Card Supply Shop Almost 3 years 2 4.5
4 / 5 Share
Sept. 18, 2025

nice also help in answer the questions from customers!!

Store Using app Total reviews Average rating
Lumin & Leaf Beauty About 1 year 1 4.0
4 / 5 Share
Sept. 11, 2025

Very handy but could do with being able to create instant throw away single use discount codes in the chat window. Also, being able to create and manage a customers cart, including discounts etc would be very useful.

Store Using app Total reviews Average rating
Akara Labs Over 1 year 3 2.3
4 / 5 Share
Sept. 11, 2025

Store Using app Total reviews Average rating
Campomarzio70 Over 5 years 2 4.0
4 / 5 Share
Jan. 29, 2026

Inbox works well. The only down side is that it will be used to contact you about "helping your business". It cn be a bit of a back door for people trying to sell you stuff. For client relations and contact it works great but be prepared to get spammed.

Store Using app Total reviews Average rating
59Balloons About 2 years 9 5.0
4 / 5 Share
Sept. 11, 2025

good

Store Using app Total reviews Average rating
theroyalswag Almost 3 years 2 4.5
4 / 5 Share
Sept. 8, 2025

Store Using app Total reviews Average rating
Indegonation About 2 months 1 4.0
4 / 5 Share
Sept. 4, 2025

Una apliacion muy rapida

Store Using app Total reviews Average rating
Aryentto 4 months 3 4.7
4 / 5 Share
Aug. 26, 2025

Store Using app Total reviews Average rating
Septembre éditeur 9 months 7 4.9
4 / 5 Share
Aug. 26, 2025

AI reply make it easier to communicate with the customers.

Store Using app Total reviews Average rating
Alcyon 2 months 1 4.0
4 / 5 Share
Aug. 23, 2025

Store Using app Total reviews Average rating
BigCupDessous 9 months 1 4.0
4 / 5 Share
Aug. 20, 2025

Store Using app Total reviews Average rating
BLESSING BOUTIQUE 8 months 1 4.0
4 / 5 Share
Aug. 14, 2025

Handig en snel om klanten te woord te staan!

Store Using app Total reviews Average rating
Solixl.nl 5 months 1 4.0
4 / 5 Share
Aug. 13, 2025

Fungerer fint for meg.

Store Using app Total reviews Average rating
Rodrig AS 12 months 2 2.5
4 / 5 Share
Aug. 8, 2025

Store Using app Total reviews Average rating
ASH Pet Shop Over 1 year 1 4.0
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