Shopify Inbox
An AI sales associate that knows your customers
Rating
4.6
Feedback
5,461
Reviews
Chart
#135
Shopify
All reviews
Rating breakdown
5
77% (4,215 ratings)
4
12% (645 ratings)
3
3% (158 ratings)
2
1% (73 ratings)
1
3% (162 ratings)
Reviews with text
62% (3,249)
5 / 5
Share
Sept. 12, 2025
Great app and add to the store. Customer support feels easier now in one channel.
Store
Using app
Total reviews
Average rating
4 / 5
Share
Sept. 11, 2025
Very handy but could do with being able to create instant throw away single use discount codes in the chat window. Also, being able to create and manage a customers cart, including discounts etc would be very useful.
Store
Using app
Total reviews
Average rating
4 / 5
Share
Jan. 29, 2026
Inbox works well. The only down side is that it will be used to contact you about "helping your business". It cn be a bit of a back door for people trying to sell you stuff. For client relations and contact it works great but be prepared to get spammed.
Store
Using app
Total reviews
Average rating
5 / 5
Share
Sept. 10, 2025
Yeah its good, can send images aswell. Customers do use it which definitely helps
Store
Using app
Total reviews
Average rating
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