All reviews

Rating Breakdown

  • 5
    80% (4,066 ratings)
  • 4
    13% (663 ratings)
  • 3
    3% (155 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 65% (3,295)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2024

Great stuff

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Shopify Inbox is incredibly effective! It makes managing customer inquiries seamless, boosting response time and satisfaction. The integration is smooth, and it keeps all conversations in one place. Highly recommend!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

The app works really well, I can answer via desktop or mobile to help customers with any questions, it has helped to secure purchases that may otherwise have been lost.

Using app

About 5 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 27, 2024

Easy in use

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

parfait!

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 26, 2024

The app is easy to use and provides some automated replies to my customers.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

so easy to speak to customers, it has helped increase our sales.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

its great

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Very user friendly.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Great app for customer service. Beware of the barrage of spam you'll receive from marketing firms, but at least you can block senders.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

works well on the phone and desktop

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

I love this app. The inbox app has been so helpful to my website. It automatically provides answers to customers and gives suggestions. It is an added asset indeed and provides a unique feature.

Using app

4 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

good app. Will be glad to share with others. shopify works fine for the time being.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Super App. Einfach zu bedienen, wird gut angenommen!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Works as expected

Store

SWIRL

Using app

5 months

Total reviews

3

Average rating

5.0