All reviews

Rating Breakdown

  • 5
    80% (4,196 ratings)
  • 4
    13% (666 ratings)
  • 3
    3% (161 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 64% (3,320)
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5 / 5 Share

Feb. 8, 2025

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 8, 2025

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Better. Integrated. More efficient than competitor and believe it or not it's Free ! I would definitely pay for Inbox otherwise.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

This is one of the best customer messaging systems. It keeps the previous conversation records, which makes it easy to communicate with the customer. The only thing is that you can not send PDF files or Excel invoices.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

KLanten apprecieren het directe contact en voor de klantendienst is het een snellere manier ( i vgl met mail) om inzicht te hebben in wie de klant is. We zouden de chat graag kunnen starten vanuit een order in Shopify. Bv wanneer een levering vertraging heeft of een product niet in voorraad is willen we via de chat in contact komen met de klant. Komt dat nog ?

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

This app is very good

Store

Tasty

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Using app

19 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 4, 2025

bueno

Store

RORER

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Using app

Over 5 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Feb. 3, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Perfect for needs

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Great app

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Super happy with this app. I don't care for the automated responses, but I know I just need to go in and figure out how to turn that off. Other than that, I'm thrilled. Thank you so much!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

We have tried many other chat apps and this version of Shopify Inbox has been the easiest for my team and customers to use effectively! We felt a drastic increase in use by our customers once we switched to Inbox and my team has easily been able to communicate back and forth resolving issues, answering product questions, and supporting our customers.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 1, 2025

Store

Vinclor

Using app

4 months

Total reviews

2

Average rating

5.0