All reviews

Rating Breakdown

  • 5
    80% (4,196 ratings)
  • 4
    13% (666 ratings)
  • 3
    3% (161 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 64% (3,320)
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5 / 5 Share

Jan. 21, 2025

Absolutely the best platform for selling. easy to navigate.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Store

Krya

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

I love Shopify Inbox! There are some, of course, some things that could be improved upon. For example, I'd LOVE it if users could search within the Mail app for messages from specific users or for messages pertaining to specific products or key words. Sometimes I have to research something for a response, and then it's hard to find that particular message again. That being said, it's an amazing tool and it's FREE. It's also fairly user-friendly and simple. Thank you!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review. We just want to share that we do currently have a search feature on the Inbox website and mobile app. At inbox.shopify.com, you can find the search icon on the left sidebar, to the right of your store name. On mobile, the search bar is above the conversation list. We support searching by keywords as well as customer names and emails. Hope that helps! If not, feel free to reach out to us at [email protected]. - Shopify Inbox team

5 / 5 Share

Jan. 20, 2025

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

nice autofill features

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

Using app

24 minutes

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 19, 2025

May I get a way to download this app to my PC, so I can get notices from customers easier ?

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

good work

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

Easy to Navigate

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Easy to communicate with customers

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

It has lots of tools that will help to reduce your work and increase sales

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

dommage que les échanges n'apparaissent pas dans les commandes ou les échanges clients dans shopify, cela centraliserait tous les échanges comme dans WIX. sinon bonne appli

Store

Bikunu

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Using app

About 22 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

good

Using app

28 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

User-friendly

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Does all I need to do .

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Using app

4 months

Total reviews

2

Average rating

5.0