Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,036
chart
#334
All reviews
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March 25, 2025
March 21, 2025
I have an app on my phone that alerts me to messages so I can respond on a timely basis.
March 10, 2025
March 7, 2025
March 2, 2025
Good but for some reason, I'm unable to reply on my phone. I'm able to type but not hit enter to reply to the customer.
Feb. 23, 2025
Feb. 15, 2025
Feb. 11, 2025
Incredibly user-friendly and the AI-generated responses are surprisingly good after a week or two of learning!
Feb. 11, 2025
Easy peasy. Works well for chat. Would be an absolute killer app if it could accept and manage inbound emails rather than just through the widget.
Feb. 11, 2025
We like the opportunities that this app provides, but it should allow us to reach out to our visitors. It would be more proactive if we can be assistive, rather than wait for someone to reach out to us. People often don't ask questions. Also could benefit to vet and stop spam. We get a lot of unwanted sales pitches.
Feb. 9, 2025
Think the inbox is great, keeps everything organised and notifications come through to website/email easily. I have found setting up laptop notifications a little more tricky.
Feb. 8, 2025
Feb. 6, 2025
Jan. 30, 2025