Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,212
chart
#298
All reviews
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May 6, 2025
It's a respectable chat app. Easy to setup, and the notifications are timely. On occasion we have challenges launching the phone app on Android, but 90% of the time it's perfect. We have several people who do use the chat. It would be great if you could "claim" a chat, or see if another person in your organization is typing. This would prevent the times when two or three people all answer at the same time.
May 5, 2025
May 2, 2025
The app is not too bad. But it would be great if the customer could enter their mobile number as well so we gould text back as a backup. Is this possible?
April 23, 2025
En général très bien. Nous sommes satisfait. Nous avons plusieurs Shopify et nous les avons tous changé Pour Inbox.
April 22, 2025
April 10, 2025
Jan. 28, 2026
Great little addition and easy to manage app. Would be even better if there was a notification of msg and how long they have been waiting. Highly recommend!
Using app
Almost 4 years
Total reviews
4
Average rating
4.0
April 7, 2025
This is a good app that with some improvements, could actually be a 5 Star.
April 2, 2025
It's great being able to add this to our customer service game without having to add another subscription to our operations. Other apps may offer more (I wouldn't know) but this is a great option to have without investing time, money and effort into getting chat going.
April 1, 2025
werkt prettig, standaard antwoorden maken en dus vlot gespreksdelen te maken. Herkenbaar geluidje als er een bericht binnenkomt op PC en Mobiel. Superhandig.
March 26, 2025
March 26, 2025
I would definitely recommend this app to Shopify users, its easy to use and the AI seemlessly answers for you if you're not online.
March 25, 2025
March 21, 2025
I have an app on my phone that alerts me to messages so I can respond on a timely basis.