All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (667 ratings)
  • 3
    3% (165 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (138 ratings)

Reviews with Text

  • 63% (3,322)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 29, 2025

Amazing!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 29, 2025

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2025

Very useful app for CRM

Using app

About 23 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

March 28, 2025

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2025

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 28, 2025

Me encanta muy fácil de utilizar

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2025

muy buena aplicación permite hablar con los clientes

Using app

5 months

Total reviews

1

Average rating

5.0

3 / 5 Share

March 27, 2025

All good but I really wish there was a printing icon to print out the complete message

Using app

Over 3 years

Total reviews

2

Average rating

4.0

5 / 5 Share

March 27, 2025

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2025

It's easy to use.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2025

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 26, 2025

It would be nice to customize further and set hours where the widget is completely offline, but overall coming from zopim, this is a great tool.

Using app

About 2 months

Total reviews

3

Average rating

5.0

3 / 5 Share

March 26, 2025

Using app

About 4 years

Total reviews

1

Average rating

3.0

5 / 5 Share

March 26, 2025

Simple to use.

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 26, 2025

Using app

7 months

Total reviews

2

Average rating

4.5

4 / 5 Share

March 26, 2025

I would definitely recommend this app to Shopify users, its easy to use and the AI seemlessly answers for you if you're not online.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

March 26, 2025

Wir haben die App seit einigen Wochen im Shop. Die Livechat-Funktion lässt sich leicht in die Webseite integrieren und im Stil wunderbar konfigurieren. Wir haben Chats sowohl über Desktop-PC als auch Smartphone-App geführt, beides problemlos und einfach. Der Funktionsumfang erlaubt größeren Teams das Zuweisen von Anfragen - wir sind so klein, dass wir vieles gar nicht brauchen. Ich hatte unter 10 Livechats, die alle super funktioniert haben. Die wenigen echten Chats sind auch darin begründet, dass Inbox erlaubt, automatisierte Antworten zu erstellen - das wird von unseren Kund:innen sehr gut angenommen, so holen die sich ihre Antworten, einfach selbständig auch außerhalb unserer Servicezeiten. Ich bin überzeugt, dass Inbox uns dabei hilft, Interessenten zu Kunden zu machen.

Store

Icespa

Using app

4 months

Total reviews

2

Average rating

3.0

4 / 5 Share

March 25, 2025

Store

Eviva

Using app

About 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 25, 2025

Store

T7C

Using app

6 months

Total reviews

3

Average rating

4.3

4 / 5 Share

March 25, 2025

Store

JOLYA

Using app

2 months

Total reviews

2

Average rating

4.0