Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
Feedback
5,391
Reviews
Chart
#67
Shopify
All reviews
Rating breakdown
5
80% (4,329 ratings)
4
12% (673 ratings)
3
3% (167 ratings)
2
1% (74 ratings)
1
3% (145 ratings)
Reviews with text
62% (3,327)
5 / 5
Share
May 21, 2025
convenient, reliable. glitch free
Store
Using app
Total reviews
Average rating
5 / 5
Share
May 21, 2025
Easy to use and a great way to keep in touch with customers
Store
Using app
Total reviews
Average rating
5 / 5
Share
Feb. 4, 2026
The app has lead to increased sales.
Store
Using app
Total reviews
Average rating
5 / 5
Share
May 19, 2025
Best Free Chat Support App Shopify Inbox is the best customer support and AI chat app I’ve used. It’s completely free and perfect for website owners. Easy to set up, helps engage customers in real-time, and boosts sales. The support experience is smooth and professional—highly recommended!
Store
Using app
Total reviews
Average rating
5 / 5
Share
May 13, 2025
Simple, complete, provides all the resources I need to rapidly answer customer inquiries.
Store
Using app
Total reviews
Average rating
5 / 5
Share
May 12, 2025
Has become a critical part of our customer service efforts.
Store
Using app
Total reviews
Average rating
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