All reviews

Rating Breakdown

  • 5
    80% (4,197 ratings)
  • 4
    13% (666 ratings)
  • 3
    3% (161 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (132 ratings)

Reviews with Text

  • 64% (3,320)
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5 / 5 Share

Nov. 7, 2024

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

We've been using the Shopify Inbox app for a few weeks, and it’s been fantastic! The app makes it so easy to engage with our customers in real-time, which they truly appreciate—it’s a seamless way to get them instant help without any barriers. We also love the feature that lets us send a message to customers when we're back in the office, keeping the communication flow smooth. Highly recommend it for any business wanting to boost customer satisfaction and streamline support!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Store

DEFIRO

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Free and usefull. Recommended

Store

MAYA TX

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Recommended to use it.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

ดีมากค่ะ

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Good

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

AWESOME! It has made my life so much easier and definitely makes it easier for me to answer chat questions for sure.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

it save our lives, .. customer message us with questions about our web site and found problem and fixed it right away, other wise we would have lose $$$$ of sales.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

This has been customer service emails a million times easier. Thank you!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

Funktioniert einwandfrei

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

Store

Soley

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

easy to use and great in responsive

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

It works great on phone or laptop. It is an easy way to communicate with customers.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Muy buena

Store

Fresita

Using app

About 23 hours

Total reviews

6

Average rating

4.3