Shopify Inbox

This is a ONE STAR review but when I tried to submit one star, it would not submit. I tried over and over again, but it kept rejecting and refusing to submit. So if you see this, know that I only gave it more stars so it would let me submit. I'm telling the truth for others to know. It should have been ONE STAR. I'm taking screenshots of everything to keep as proof. What it did by refusing to let me submit ONE STAR means that this app that "supposedly" has 5,568 --- 4.7 stars --- is lying to the public because it forces people like me to give higher stars because it won't let us submit ONE star. It would only let me submit after I gave it more stars. So if you don't see one star reviews, it is because this app is lying and misleading Shopify shop owners by forcing reviews to be higher than they are, and its rating really has much lower 4.7 stars at 5,868. This is my real review: The app has no info to show me how to see what my customer sees. I can't see what my store's "sender" contact info is, and there is no way to find it or adjust it in any settings. And most of all, the app says my customer has no orders, but they DO have orders. There is also no help or support for it either. If you really care, email me to help me with a solution and stop preventing reviewers from leaving honest reviews with truthful feedback. Fix your app instead!

I am a beginner and I have had this store for a number of years with someone else controlling the platform and I am getting around in this app which seems to be user friendly! I know l have much to learn however I am INSPIRED by my experience so far!

sehr zufrieden, einfach zu verstehen

surprisingly decent

Love the automated responses.

Der Kontakt mit meinen Kunden ist viel schneller und direkter. Die Inbox wird häufig genutzt

Very good app!

This app centralized and consolidates your specific business customer received emails and associates them directly to the store, through your regular business gmail account. It saves you space, and it maintains historical email from the customer.

i like it

For an app that's free, it's extremely good. there are ofcoure a lot of things that can be improved, but overall great experience

excelente

Excellent

really helpful for answering customer questions, and live chatting with customers as needed, as well as follow up emails