All reviews

Rating Breakdown

  • 5
    80% (4,198 ratings)
  • 4
    13% (666 ratings)
  • 3
    3% (161 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (132 ratings)

Reviews with Text

  • 64% (3,320)
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5 / 5 Share

Sept. 4, 2024

Easy to use.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

me encanta esta opción para que mis clientes puedan dejar sus consultas o comentarios de una manera más personalizada.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

I use this app to communicate with my customers and its a great tool to have, especially when you're always on the go.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 3, 2024

easy peasy so far

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Great experience.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

Excent

Store

ANOUCE

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

I love Shopify Inbox for our business. It's great for chatting with our customers in real time. The app shows FAQs to the customers, and we can use quick answers for the most common ones. The only improvement is to show the chat unavailable when customers are reaching out outside business hours. Today, there is no difference.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

Great feature for staying connected to customers.

Using app

7 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 31, 2024

Bin sehr zufrieden

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

amazing

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

love it, it is great

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

Store

Nutruit

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Game changer as far as customer service goes.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Great system to handle questions. Highly recommend!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Using app

About 2 months

Total reviews

6

Average rating

5.0