Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,384
chart
#70
All reviews
Review RSS Feed
Sept. 10, 2024
June 20, 2025
I makes customer communication really easy and everything - the inbox and chat are in one place! Out of hours I can see notifications on my phone and respond if urgent. I have recently used the search chat feature which helped me to identify and contact customers who had been waiting for my new stocks of witch hazel to arrive. I like the information which is display in the chat area to let me know whether it is a new customer, or the spend etc. This context is really useful.
Sept. 10, 2024
Sept. 9, 2024
muy buena aplicación, las notificaciones caen a tiempo, la recomiendo para su pagina!
Aug. 10, 2025
The Shopify Inbox apps is a great way to communicate with our potential and existing customers.
Sept. 5, 2024
Sept. 5, 2024
Sept. 4, 2024
me encanta esta opción para que mis clientes puedan dejar sus consultas o comentarios de una manera más personalizada.
Sept. 3, 2024
I use this app to communicate with my customers and its a great tool to have, especially when you're always on the go.
Sept. 3, 2024
Sept. 2, 2024
Nov. 19, 2025
I love Shopify Inbox for our business. It's great for chatting with our customers in real time. The app shows FAQs to the customers, and we can use quick answers for the most common ones. The only improvement is to show the chat unavailable when customers are reaching out outside business hours. Today, there is no difference.