Shopify Inbox

An AI sales associate that knows your customers

Rating

4.6

Feedback

5,466

Reviews

Chart

#133

Shopify

All reviews

Rating breakdown

5 77% (4,220 ratings) 4 12% (645 ratings) 3 3% (160 ratings) 2 1% (74 ratings) 1 3% (169 ratings)

Reviews with text

62% (3,259)

Review RSS feed

5 / 5 Share

Sept. 4, 2024

Easy to use.

Store Using app Total reviews Average rating

Side Stitches by Sammy About 2 years 2 5.0

5 / 5 Share

Sept. 4, 2024

me encanta esta opción para que mis clientes puedan dejar sus consultas o comentarios de una manera más personalizada.

Store Using app Total reviews Average rating

Chichus Librería 10 months 2 5.0

5 / 5 Share

Sept. 3, 2024

I use this app to communicate with my customers and its a great tool to have, especially when you're always on the go.

Store Using app Total reviews Average rating

Sassy Novelties About 6 hours 1 5.0

5 / 5 Share

Sept. 3, 2024

Store Using app Total reviews Average rating

Sir Tile Almost 2 years 2 4.5

5 / 5 Share

Sept. 3, 2024

easy peasy so far

Store Using app Total reviews Average rating

BushWear 1 day 3 5.0

5 / 5 Share

Sept. 2, 2024

Great experience.

Store Using app Total reviews Average rating

Hiro Health About 3 years 1 5.0

5 / 5 Share

Sept. 2, 2024

Store Using app Total reviews Average rating

Edizioni Quasar About 1 hour 1 5.0

5 / 5 Share

Aug. 31, 2024

Excent

Store Using app Total reviews Average rating

ANOUCE Almost 3 years 3 5.0

5 / 5 Share

Nov. 19, 2025

I love Shopify Inbox for our business. It's great for chatting with our customers in real time. The app shows FAQs to the customers, and we can use quick answers for the most common ones. The only improvement is to show the chat unavailable when customers are reaching out outside business hours. Today, there is no difference.

Store Using app Total reviews Average rating

FAST RACER Over 5 years 4 5.0

5 / 5 Share

Aug. 31, 2024

Great feature for staying connected to customers.

Store Using app Total reviews Average rating

Bubbly Moon Naturals 7 months 2 5.0

5 / 5 Share

Aug. 29, 2024

amazing

Store Using app Total reviews Average rating

PARTS OF CANADA LTD Over 2 years 4 5.0

5 / 5 Share

Aug. 29, 2024

Store Using app Total reviews Average rating

Vocea Parintilor - Magazin Online 1 day 1 5.0

5 / 5 Share

Aug. 28, 2024

love it, it is great

Store Using app Total reviews Average rating

Beautiful Windows 6 months 1 5.0

5 / 5 Share

Aug. 26, 2024

Store Using app Total reviews Average rating

Briden Wilson Farm 4 months 4 5.0

5 / 5 Share

Aug. 24, 2024

Game changer as far as customer service goes.

Store Using app Total reviews Average rating

Research Geeks 3 months 6 5.0

5 / 5 Share

Aug. 24, 2024

Great system to handle questions. Highly recommend!

Store Using app Total reviews Average rating

Iron Rebel 6 months 3 5.0

5 / 5 Share

Aug. 23, 2024

Store Using app Total reviews Average rating

Szerelvenybolt.hu 6 months 3 5.0

5 / 5 Share

Aug. 22, 2024

Store Using app Total reviews Average rating

Beautydamodar 2 months 2 3.0

5 / 5 Share

Aug. 22, 2024

Wonderfulllllllllllllllllllllllllllll!

Store Using app Total reviews Average rating

OrderMe 9 months 2 4.5

5 / 5 Share

Aug. 21, 2024

Store Using app Total reviews Average rating

kemilandfabrics About 2 years 1 5.0

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