All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (667 ratings)
  • 3
    3% (165 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (137 ratings)

Reviews with Text

  • 63% (3,320)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 8, 2024

It's accurate, quick and easy.

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 8, 2024

l'installation n'est si intuitive qu'il n'y parait

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 8, 2024

I like the new IA response system. It works fairly well

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 8, 2024

Excellent costumer service and support I totally recomend Shopfy.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

We've been using the Shopify Inbox app for a few weeks, and it’s been fantastic! The app makes it so easy to engage with our customers in real-time, which they truly appreciate—it’s a seamless way to get them instant help without any barriers. We also love the feature that lets us send a message to customers when we're back in the office, keeping the communication flow smooth. Highly recommend it for any business wanting to boost customer satisfaction and streamline support!

Using app

14 days

Total reviews

2

Average rating

5.0

3 / 5 Share

Nov. 7, 2024

I'm having a problem with the emails from Shopify inbox going to my customer junk folder. I have contacted support but they say it's my authentication and/or email settings. But this is the only place where I have an issue. My email is authenticated and shows up appropriately everywhere else.

Using app

9 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 7, 2024

Store

DEFIRO

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Free and usefull. Recommended

Store

MAYA TX

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Recommended to use it.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

ดีมากค่ะ

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Good

Using app

9 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 4, 2024

This is the most annoying POC for a business

Store

CavFab

Using app

6 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 20, 2025

AWESOME! It has made my life so much easier and definitely makes it easier for me to answer chat questions for sure.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Using app

About 1 year

Total reviews

4

Average rating

5.0