Shopify Inbox for Shopify

Shopify Inbox

An AI sales associate that knows your customers
Rating
4.5
Feedback
5,788
Reviews
Chart
#156
Shopify

All reviews

5 / 5 Share
Sept. 11, 2024

Store Using app Total reviews Average rating
Vojtech-shop.cz 11 months 1 5.0
5 / 5 Share
Feb. 18, 2026

Great functionality. I am very happy with the app

Store Using app Total reviews Average rating
Jammin Threads Over 3 years 10 4.6
5 / 5 Share
Sept. 10, 2024

Store Using app Total reviews Average rating
McNeal Made Candle co Over 2 years 4 5.0
5 / 5 Share
June 20, 2025

I makes customer communication really easy and everything - the inbox and chat are in one place! Out of hours I can see notifications on my phone and respond if urgent. I have recently used the search chat feature which helped me to identify and contact customers who had been waiting for my new stocks of witch hazel to arrive. I like the information which is display in the chat area to let me know whether it is a new customer, or the spend etc. This context is really useful.

Store Using app Total reviews Average rating
Natural Spa Supplies Over 1 year 1 5.0
5 / 5 Share
Sept. 10, 2024

Store Using app Total reviews Average rating
Eleganz Juwelier 18 days 2 5.0
5 / 5 Share
Sept. 10, 2024

Duidelijk en eenvoudig te gebruiken

Store Using app Total reviews Average rating
Warmteshop 3 months 1 5.0
5 / 5 Share
Sept. 9, 2024

Store Using app Total reviews Average rating
Forces Inc Over 1 year 5 5.0
5 / 5 Share
Sept. 8, 2024

Store Using app Total reviews Average rating
AccuSpoon Pro 4 days 1 5.0
5 / 5 Share
Aug. 10, 2025

The Shopify Inbox apps is a great way to communicate with our potential and existing customers.

Store Using app Total reviews Average rating
wispzone.com Almost 3 years 1 5.0
5 / 5 Share
Sept. 5, 2024

Store Using app Total reviews Average rating
NEW ZEALAND BED COMPANY Over 2 years 9 5.0
5 / 5 Share
Sept. 4, 2024

Easy to use.

Store Using app Total reviews Average rating
Side Stitches by Sammy About 2 years 2 5.0
5 / 5 Share
Sept. 4, 2024

me encanta esta opción para que mis clientes puedan dejar sus consultas o comentarios de una manera más personalizada.

Store Using app Total reviews Average rating
Chichus Librería 10 months 2 5.0
5 / 5 Share
Sept. 3, 2024

I use this app to communicate with my customers and its a great tool to have, especially when you're always on the go.

Store Using app Total reviews Average rating
Sassy Novelties About 6 hours 1 5.0
5 / 5 Share
Sept. 3, 2024

Store Using app Total reviews Average rating
Sir Tile Almost 2 years 2 4.5
5 / 5 Share
Sept. 3, 2024

easy peasy so far

Store Using app Total reviews Average rating
BushWear 1 day 3 5.0
5 / 5 Share
Sept. 2, 2024

Great experience.

Store Using app Total reviews Average rating
Hiro Health About 3 years 1 5.0
5 / 5 Share
Sept. 2, 2024

Store Using app Total reviews Average rating
Edizioni Quasar About 1 hour 1 5.0
5 / 5 Share
Aug. 31, 2024

Excent

Store Using app Total reviews Average rating
ANOUCE Almost 3 years 3 5.0
5 / 5 Share
Nov. 19, 2025

I love Shopify Inbox for our business. It's great for chatting with our customers in real time. The app shows FAQs to the customers, and we can use quick answers for the most common ones. The only improvement is to show the chat unavailable when customers are reaching out outside business hours. Today, there is no difference.

Store Using app Total reviews Average rating
FAST RACER Over 5 years 4 5.0
5 / 5 Share
Aug. 31, 2024

Great feature for staying connected to customers.

Store Using app Total reviews Average rating
Bubbly Moon Naturals 7 months 2 5.0
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