Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,220
chart
#292
All reviews
Review RSS Feed
Nov. 11, 2024
Spammers need to stay off. If not I will chat bot prompt and copy and paste their work and use to my advantage
Oct. 31, 2024
on the seller side, the chat it great, however from the customer side, a lot of them has complain that they can not leave the chat to return to the website.
Oct. 27, 2024
Il serait préférable que sur l'application mobile une notification soit envoyée lorsque nous nous faisons déconnecter de l'app... car sans cela, nous ratons de nombreux messages...
Oct. 26, 2024
Es hilft uns, die Anfragen von Kunden rechtzeitig zu erhalten und zu reagieren.
Oct. 24, 2024
Works perfectly, the only downwside is that it's a separate app from the main Shopify app. Would be cool if it was built-in but it works perfectly! I've got a live chat setup with lots of FAQ that people can select and receive instant answers, or I can talk to them live if need be.
Nov. 3, 2024
It is getting better by the day. Can do with some options. But for a free app it shoud get 5 Star. 4 Star now for asking me again for a review. And if you ask me for a review why should I have to agree to your Terms and Conditions.
Oct. 16, 2024
This is a great tool if the app can be monitored by staff during business hours. Push notifications are inconsistent and and email notifications are delayed. When customers use the chat function there is a predisposed expectation that there will be near instantaneous communications.
Dec. 28, 2024
Works well, other than the iOS app constantly has a "1" notification even if there are no new messages.
Oct. 6, 2024
Oct. 4, 2024
Shopify Inbox is a great way to assist customers , however the app for the mobile device does not send the push notifications for instant reply to the customers and the only reason it gets a four star
Sept. 24, 2024
Sept. 10, 2024
Nov. 5, 2024
The AI function is perfect. We hope there is more data report for it. About the incoming conversions,the respond speed or something. The available hours need a break or more customized.