Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,226
chart
#307
All reviews
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June 25, 2024
Shopify Inbox has completely transformed how I manage customer interactions for my online store. The seamless integration with Shopify's platform makes it incredibly convenient to respond to inquiries, track orders, and engage with customers all from one place. The interface is intuitive and user-friendly, allowing me to stay organized and promptly reply to messages. I especially appreciate the ability to customize responses and automate common inquiries, saving me valuable time while ensuring customers receive timely and personalized support. The real-time notifications keep me informed of new messages, ensuring I never miss an opportunity to assist a customer. This has undoubtedly improved customer satisfaction and loyalty, as my response times have significantly decreased. Overall, Shopify Inbox is an indispensable tool for any e-commerce business looking to streamline customer communication. I highly recommend it and have no hesitation in giving it a well-deserved 5-star rating! Feel free to adjust the review to better fit your personal experience and satisfaction with Shopify Inbox!
June 25, 2024
A must-have app on your store. Very easy to communicate with the customers.
June 25, 2024
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Feb. 9, 2026
Having a direct line to customers is essential. As a customer, I hate not being able to speak with a human being and being shunted around FAQs. So I really like being able to directly interact with customers with Shopify. I don't like the automatic replies and consider this function unnecessary. However, we don't have to use this function and I guess for some people it's useful. Altogether, Shopify is a great package. Brilliant, in fact. I struggled before with various solutions, but Shopify is the best. By a large margin. John (The Cheese Guy)
June 22, 2024