Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,303
chart
#270
All reviews
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Sept. 10, 2024
Sept. 10, 2024
June 20, 2025
I makes customer communication really easy and everything - the inbox and chat are in one place! Out of hours I can see notifications on my phone and respond if urgent. I have recently used the search chat feature which helped me to identify and contact customers who had been waiting for my new stocks of witch hazel to arrive. I like the information which is display in the chat area to let me know whether it is a new customer, or the spend etc. This context is really useful.
Sept. 10, 2024
Sept. 9, 2024
muy buena aplicación, las notificaciones caen a tiempo, la recomiendo para su pagina!
Aug. 10, 2025
The Shopify Inbox apps is a great way to communicate with our potential and existing customers.
Sept. 7, 2024
スマホ画面で見た時に、アイコンが大き過ぎて主張が強すぎる。アイコンによってすぐにチャットを意識するのは、望んでいる事ではないが、お客様には気軽に質問して頂けて、購入の検討をするのに繋がっていると思う。
Nov. 5, 2024
The AI function is perfect. We hope there is more data report for it. About the incoming conversions,the respond speed or something. The available hours need a break or more customized.
Sept. 5, 2024
Sept. 5, 2024
Too easy to use. Customers use it and love it. Makes this one man operation nearly available all the time, even when I'm not sitting at my computer or at the office.
Sept. 5, 2024
Sept. 4, 2024
I can't get the Chat bubble to disappear from my website home page. It hides the language preference icon and makes navigation difficult. I've asked for help several times and have been waiting for an answer for a week, but nothing happens. I'm really disappointed. This application is neither user-friendly nor logical.
Thanks for taking the time to share your feedback. This sounds like a bug that we would like to look into and help you fix for your shop. Please reach out to us at [email protected] and our developer team can help you with this issue. - Shopify Inbox Team
Sept. 4, 2024
me encanta esta opción para que mis clientes puedan dejar sus consultas o comentarios de una manera más personalizada.
Sept. 3, 2024
I use this app to communicate with my customers and its a great tool to have, especially when you're always on the go.
Sept. 3, 2024