Interakt ‑ WhatsApp Marketing
Automate WhatsApp for sales, marketing & support
Rating
4.1
feedback
192
chart
#2,548
All reviews
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Feb. 9, 2026
I strongly recommend not taking Interakt for WhatsApp marketing. Their service is worst of the worst. I took a paid subscription, but for the last 2 months I haven’t been able to do marketing because Interakt keeps rejecting my templates. The shocking part is: they reject even the inbuilt templates that Interakt itself provides. So basically, Interakt makes templates and Interakt itself rejects them then what is the use? When I complained, they activated 2 templates, but even after that marketing still doesn’t work. Another error keeps coming like “no data / no details”, and campaigns don’t run. I have been raising issues for a long time, but no proper response, no solution. I wasted money + more than money, my time due to their poor support and broken system. Conclusion: Don’t waste your time and money. Choose another WhatsApp marketing provider.
Sept. 8, 2025
Interakt is a great WhatsApp tool for Shopify users. The automation, and support features are all on point!
Aug. 30, 2025
Great app for WhatsApp marketing! Easy to use, helps with order updates & broadcasts, and the support team is very responsive.
Aug. 20, 2025
Good application for the Whatsapp marketing and their Customer support was top notch
Aug. 12, 2025
onboarding was easy. We have migrated to shopify witin 10 min. features are good.
Aug. 11, 2025
Interakt works well and has some useful automation and catalog features for WhatsApp. However, they must improve on their support.
Aug. 7, 2025
As a Shopify store owner, Interakt has been super helpful in managing all our WhatsApp updates—order confirmations, shipping updates, and more are now fully automated!”
July 31, 2025
App is good....too many bugs....gets disconnected...but customer support and onboarding team is very poor in interaktion...they think that we new clients are experts and will do everything by ourselves...for name sake they are account onboarding specialist but not helpful at all....very poor experience...I paid for 1 year...before payment they called me 10 times...after payment I called them 10 times...they replied 1 time...saying Do it yourself Shopify and CRM dont work together...Was assigned an account manager Mr Ashwak who is not helpful and is pointless to have such people as support team. they dont care Sales team is only promising on Sales...and soon after you pay, they divert you to other departments
July 25, 2025
Interakt integrates seamlessly with Shopify and WhatsApp. We’ve recovered more abandoned carts and improved customer engagement.
July 21, 2025
It is a very useful platform for WhatsApp communication. Automation works well and good support as well.
July 17, 2025
We have been using Interakt for few months. This platfrom has served us well with WhatsApp and now Instagram automations too!
July 11, 2025
Interakt Platform is good for automated campaigns and seamless catalog integration. However, one piece of feedback: there is no option to filter customers who have clicked a button in the welcome message.
July 11, 2025
We have been using Interakt for quite some time, and the automated campaigns and other features work as expected. Quite a useful platform for WhatsApp communication.
July 8, 2025
Very helpful application for WhatsApp. Especially commerce and automation features