Intuitive Shipping

Jan. 28, 2026

The team at Intuitive Shipping is very responsive and thorough. I appreciate that they are collaborative. They take the time to understand what you're trying to accomplish with your set up, and come forward with thoughtful solutions.

Jan. 27, 2026

Chelsey is great to work with. She is responsive, quick to jump in, and clearly committed to helping get results. I really appreciate her support. <3

Jan. 27, 2026

Solid app, and exceptional support from a team that is always quick to respond.

Jan. 26, 2026

This app solves a critical issue for us with calculating accurate rates because our dumbbells ship in multiple boxes and contain multiple items. We're able to manage the multiple items and dimensions accurately, resulting in incredibly accurate shipping rates between what customers pay and what FedEx charges our business. The Shopify native solution for FedEx is only weight based which leads to large discrepancies on large qty and line item orders. Intuitive Shipping eliminates this problem. The app works great, and I'm able to quickly import and export data needed to set product dimensions easily.

Jan. 22, 2026

Great supportive team who are always prompt and responsive to our complex shipping needs. Shout out to Michael and Paul for their troubleshooting and easy to understand walkthroughs.

Jan. 16, 2026

Intuitive Support team is amazing! Quick response and resolution. Always happy to help with any inquiry I bring to them.

Dec. 29, 2025

We use Intuitive Shipping across multiple Shopify sites, both D2C and B2B. Our use cases include oversized products and large wholesale orders, mainly shipping within the US and Canada. Before using this app, our biggest pain point was Shopify’s native shipping logic being too flat. You’re basically limited to weight or cart total, which just doesn’t work when shipping costs depend heavily on what products are actually in the cart. For us, shipping methods need to change based on product type, tags, SKUs, region, order value, and weight, sometimes all at once. Intuitive Shipping gives us the level of control we were missing. The shipping rules are extremely granular and can dynamically calculate shipping methods based on cart contents, products, and destination. This alone has helped us significantly reduce manual review and internal shipping overrides. Support is also excellent. It doesn’t feel like you’re talking to entry-level support, everyone we’ve interacted with feels very senior and understands complex logic quickly. They always reply within 24 hours, and honestly, their math and logic skills are probably better than mine. Highly recommended for stores selling oversized products or running wholesale/B2B operations.

Dec. 18, 2025

We've used Intuitive Shipping for a few years now— migrated over from ShipperHQ— and it has been incredibly helpful for us and our business as we grow. We had some difficulties with ShipperHQ and Intuitive solved them. In addition, they have incredibly speedy customer support which is a game changer when working with an element of the customer shopping experience where every second matters. Couldn't recommend Intuitive Shipping more!

Dec. 17, 2025

Any new Shopify store owner knows that you don't realize you need a shipping integration in your data stack until you need it, and then it's an all-hands-on-deck situation. Such an overlooked part of ops. Cannot speak highly of Intuitive: their capabilities, versatility and customer success support is unmatchable. Brandon from team is a gem - any time, any scenario, he's got the answer. You can always tell how good and reliable a business is when their representative shows you the depth of knowledge and excitement in every answer - Brandon truly exemplifies that. 5-stars all the way. No doubt about it.

Dec. 12, 2025

We have been using the app for years now and we have never had any issues. The team is always available if we need to make a change to our settings and is always very helpful. Would recommend the app to anyone looking to customize their shipping rates.

Dec. 10, 2025

We have enjoyed our experience with Intuitive. Their support team is very helpful and knowledgeable!

Dec. 3, 2025

Super friendly staff and they helped me through the technical onboarding and configuration on multiple occasions. We migrated from BigCommerce/ShipperHQ and had a rather complicated scenario to setup. They were available via Zoom to walk me through some of the obstacles, which is so much better than the competitor which refuses to get on a call and forces you to get support/implementation help through tedious email. We saved money and I feel the end result improved our checkout!

Dec. 2, 2025

Intuitive Shipping is truly a robust and powerful app — if you can imagine a shipping scenario, you can build it here. The feature set is vast, flexible, and perfect for even the most complex setups. What really sets this app apart is the customer service. I’ve used countless Shopify apps, and this support team is on another level. Their responses are detailed, helpful, and often include personalized video walkthroughs. They consistently go above and beyond, adding tremendous value to the app. Highly recommended.

Dec. 1, 2025

This has enhanced our website's customer journey immensely and has helped our company grow as our volume of online orders has grown this year. Although it can feel overwhelming and like a puzzle at times, Michael has been very helpful every step of the way

Nov. 17, 2025

Amazing service & Support !

Oct. 31, 2025

The app works great, and the support team is quick, dedicated, and always eager to help.

Oct. 29, 2025

I’ve been using Intuitive Shipping for several years now, and it continues to be one of the best apps on my Shopify store. It works perfectly and handles all my complex shipping needs with ease. The team behind it is absolutely amazing always helpful, responsive, and professional. I mostly communicate with Chelsey, and she’s fantastic, but I’ve also had great experiences with Michael and Greg. Everyone is always willing to help and goes above and beyond to make sure everything runs smoothly. I highly recommend Intuitive Shipping to anyone looking for a reliable and flexible shipping solution.

Oct. 27, 2025

The Intuitive Shipping team is always incredible - quick to answer any questions and resolve any issues. Their developers go above and beyond to ensure the app works well for each individual storefront and makes changes so things can be customizable wherever possible. Their explanations are clear and their follow up is prompt.

Oct. 23, 2025

We’ve been using Intuitive Shipping for quite some time now, and it’s been an absolute game-changer for managing our complex shipping setups. The flexibility and customization options are second to none! What really sets them apart, though, is their support team. From day one, they’ve been incredible, quick to respond, genuinely helpful, and always willing to go the extra mile to find a solution. Any time we’ve had a question or needed guidance, we’ve been able to get assistance right away. Highly recommend Intuitive Shipping!

Oct. 7, 2025

We've had a really positive experience with Intuitive Shipping so far. We had been looking for a solution to our complex online shipping needs for some time, and I'm so glad we found this app. The set up has been fairly quick and easy and the onboarding support from Michael was extremely helpful. We managed to set up different shipping zones by postcode Australia-wide, and exclude certain regional zones that we can't delivery some products to. I'd highly recommend this app to anyone with custom shipping needs.