All reviews

Rating Breakdown

  • 5
    66% (266 ratings)
  • 4
    13% (51 ratings)
  • 3
    8% (31 ratings)
  • 2
    5% (21 ratings)
  • 1
    9% (38 ratings)
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4 / 5 Share

Aug. 17, 2021

The app was easy to download and set up the account with, but could not be worked with as a popup, only within the Shopify frame. Revisions were easy enough to make, but could not be saved part way - an item MUST be completed, or all input will be lost. Then, publishing to my store, from the framed workspace, was very easy, seamless. Overall, a reasonably good experience on the creation side. I have yet to test ordering or fulfillment, so this review has nothing to say about those parts of the business relationship.

Using app

2 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 5, 2021

Easy to use. Wide selection. Haven't placed my first order yet. The one frustrating part is sometimes the server doesn't respond well when adding new designs as of late. I've uploaded over 200 designs and it started saying there are upload issues.

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

June 3, 2021

great selection of products to choose from and work with . i just wish some products had a different layout to work with, or a system that can mirror the other side to make customizing some products easier . that way you know for sure either both sleeves on a shirt, hoodie, jacket, or shoe will look identical to one another . other than that i have no concerns or anything really to complain about . i will say being in the United States of America, products do take some time to get here, i don't know if that's because of COVID-19 or what, but that's not a big problem for me .

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 3, 2021

We started using JetPrint recently for our shoes manufacturing, after testing some other suppliers, and we found JetPrint to have the best variety including large men sizes and the best quality so far. They meet their fulfillment times and ship worldwide, which is very beneficial. UPDATED to 4 stars because: 1. Support is seriously lacking. Promising answers that never arrive. 2. No support escalation option. 3. Additional items shipping cost BUG. Shipping cost for additional items is calculated like it is the first item. This is a showstopper. Must be fixed ASAP.

Using app

10 months

Total reviews

3

Average rating

3.7

4 / 5 Share

April 5, 2021

Just started using this app today and it's OK but would like to see more previews of how my logo looks on the tongue of sneakers. Just needs more preview angles to make sure I have my logo just right.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 25, 2021

I like to create complex designs. It is a pretty decent app to use, yet everyone does not have or use photo shop to download templates. The mockups are beautiful!! Yet, what I feel that needs to be added for more designing preciseness are gridlines, zoom in features, copy & paste image and or duplicate image. It will enhance the ease of creativity & complex designing and will save some time. I have ordered test products and the quality print & material (fabric) is very good. I will continue to order and test from Jet Print, as I do have great interest in their products.

Using app

Over 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

April 4, 2021

The app needs a save feature badly because you can't edit anything if the design needs to be changed you have to make it all over again, and it needs a zoom feature, then it would be a perfect app but great product selection.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 16, 2021

Great Customer Support! Patiently they are handling the problem. First time am using your product and hope everything will go well.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 30, 2020

this products route is nice but until not great yet. that near. [nice point] they products is nice design, good visual. [bad point] this is not directly related as there is a shipping problem , but the product package arrived in broken state. this is something that needs improvement. thankyou and please keep up gowing.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

May 26, 2020

The app is very user friendly with seamless integration. I would recommend the app for anyone looking for customized products.

Store

les woo

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

April 30, 2019

This is app is great. I'm new to this but this app really helps me. great that the shipping price is included in the cost. wish there are more items to choose from though. please add more stuff.

Using app

Over 1 year

Total reviews

1

Average rating

4.0