Joy Subscription App
Subscriptions app help scale your revenue & recurring payments
Rating
5.0
feedback
40
chart
#1,975
All reviews
Rating Breakdown
Review RSS Feed
Nov. 22, 2024
Really useful, Hana was very supportive and helpful through the chat to translate the app
Nov. 22, 2024
I love this App. Jade with the customer service team is top notch. They customized my widget to look exactly like I wanted. Now thats what I call service.
Nov. 21, 2024
I just downloaded this app to my store to set up a recurring subscription product and it's good! It's free, built for Shopify, and user-friendly/intuitive. The customer service is great and Sonny was super helpful and polite. There is some room for improvement: adding conditional logic for cancellation and pause rules would be nice. I would also love it if we could edit the verbiage ourselves and write custom policies without having to reach out to support. That being said, the support team is super helpful and responsive, so it's okay how it is for now.
Nov. 21, 2024
Hana was absolutely amazing in helping me with my problem. She was incredibly friendly, patient, and focused, always making me feel supported. Her responses were quick, clear, and efficient, solving everything in no time. Hana truly goes above and beyond—she fully deserves 5 out of 5 stars. Highly recommended!
Nov. 20, 2024
These guys are fantastic!!!! We had a custom theme that did not support any subscription app but Joy figured out how to customize their app to run on our theme and helped us set up all of our products with a subscription option in our store. Abby from their support team was incredibly helpful, professional and proactive in getting us all set up and Andrew from the technical team made it all happen. After having dealt with many different apps on Shopify and lots of frustrations and nowhere to turn when things don't work, Joy Subscription is truly a joy to work with. Can't recommend enough!!!
Nov. 19, 2024
⭐️⭐️⭐️⭐️⭐️ | Amazing App with Unmatched Support from Audrey! The Joy Subscriptions app by AVADA is truly a fantastic tool, but what takes it to the next level is the incredible support provided by Audrey. From the very start, Audrey has been an absolute superstar! She guided us through the setup process with such patience and expertise, making everything feel so seamless. Audrey's dedication to helping us optimize our subscription model was unmatched. She didn’t just answer questions; she anticipated our needs and offered proactive solutions that made a huge difference. Her deep knowledge of the app and her willingness to go above and beyond to ensure everything worked perfectly really impressed us. I cannot recommend Joy Subscriptions enough, and a big part of that is because of Audrey’s outstanding support. If you’re looking for a reliable app backed by someone as knowledgeable and helpful as Audrey, you’ve found the perfect solution! Thank you, Audrey, for making our experience so smooth and successful! ✨
Thank you for your glowing review! We’re thrilled to hear how much Joy Subscriptions has helped and how Audrey made your experience so seamless. It’s always our goal to provide outstanding support, and your kind words inspire us to keep delivering! 😊✨
Nov. 19, 2024
Hana helped me quick and easy. I asked to remove the sub and save and she did! I can't wait to start using this app!
Thank you for your feedback! We're glad to hear you had a quick and easy experience 😊 our team is always here for you!
Nov. 19, 2024
I recently started using the Joy Subscription App, and it has exceeded all my expectations. Setting up my first subscription literally took just a few minutes—super fast and straightforward! The app offers everything I needed: discounted subscription options, automatic billing, and a user-friendly portal where my customers can easily manage their subscriptions (skip, pause, or cancel). The widget looks clean and professional, fitting perfectly with my store’s design. What really stands out is the personalized 24/7 support. Hana from their team was incredibly kind and even helped translate parts of the app for me—such a nice touch! If you're looking for an affordable and efficient subscription solution, I highly recommend Joy. It’s perfect for anyone wanting to add recurring revenue without the hassle!
Thank you so much for sharing your experience! We’re thrilled to hear that Joy Subscriptions has exceeded your expectations and made setting up subscriptions so effortless. It’s great to know the features and design are working perfectly for your store. Your shoutout to our support team means a lot. Your success is what we strive for! 😊
Nov. 18, 2024
I'm relatively new, but so far, excellent. I had a request, and Audrey helped me quickly and professionally.
Thank you for sharing your experience! We’re so glad to hear things are going smoothly and that you received quick and professional support. We’re here whenever you need us! 😊
Nov. 18, 2024
Great looking App and perfect for a starter subscription service, simple and straight forward to use. Had some custom help for a minor issue with my theme and Tracy and Toby fixed it on the fly for me, great and responsive customer service. Thank you!
Thank you for your feedback! We're so glad you’re finding Joy Subscriptions simple and perfect for your needs. Happy we could help with your theme. Our team is always here for you! 😊
Nov. 18, 2024
Awesome app. and great customer service! Hana was so easy to work with She installed everything super fast. The app works great. Easy. Highly recommend!
Thank you for your kind words! We're thrilled to hear you're enjoying Joy Subscriptions and found the setup so easy. Your recommendation means a lot to us! 😊
Nov. 18, 2024
It's been only a week since installing this App, and it's been such a great experience! Setting up is super simple and their customer service team (particularly Damian) has gone above and beyond to provide help. An easy 5/5 stars from me!
Thank you for your awesome feedback! We’re so happy to hear you’ve had such a great experience with Joy Subscriptions. Glad the setup was simple and that our team could help. 🌟🌟🌟
Nov. 17, 2024
Toller Support sehr freundlich und Hilfsbereit. Sonny hat mir sehr gut geholfen und hat die Texte für mich angepasst. Sehr zu empfehlen
Using app
14 days
Total reviews
1
Average rating
5.0
Vielen Dank für dein Feedback! Super, dass wir dir helfen konnten und du zufrieden bist. Deine Empfehlung freut uns wirklich sehr! 😊
Nov. 15, 2024
Great support! Very fast help and nice communication. Definitely recommended. The functions of the app are great and exactly what I was looking for.
Thank you so much for your lovely feedback! We’re happy to hear the app has what you need and that our support team was able to help quickly. Your recommendation means the world to us! 😊
Nov. 15, 2024
Entwandfrei, schnelle Installation und toller Support, Hana hat mehr sehr gut geholfen.
Vielen Dank für dein Feedback! Es freut uns, dass die Installation so schnell und einfach war und du mit unserem Support zufrieden bist. Wir sind immer für dich da!
Nov. 14, 2024
Fantastic app and an amazing team! The app was extensively customized to meet our specific needs, and we truly appreciate the effort and dedication put into it. Thank you so much for your excellent service!
Thank you for your amazing feedback! We’re thrilled to hear the app was customized to fit your needs and that you’re happy with our service. Your support means a lot to us!
Nov. 13, 2024
Great and easy to use the App. I had only a few questions in advance and Jasmine helped me quickly, in an extremely friendly and competent manner.
Thank you so much for your feedback! We're happy to hear you found Joy Subscriptions easy to use and that your questions were answered quickly. We're always here to help!
Nov. 12, 2024
They are very attentive and you can ask them all you need that they try to fix it for you. I really recomend!
Thank you for your feedback! We're so glad to hear that our team could assist you. Your recommendation is greatly appreciated!
Nov. 11, 2024
I just started using this app and it seems like it will do exactly what I need. Setup was quick, customer service was great. But if I could make two suggestions: First it would be great to have a feature where you could make the subscriptions in draft mode so you can prep things in advance and release all at once. Second, to be able to do more than one product at a time would also make things a lot faster. However this is where customer service is great, they can take the one I did and copy it to all my other products. I just would like the option of getting it done on my own. Very helpful, looking forward to putting this app to use in my business. Thank You!
Thank you for sharing your detailed feedback! We're thrilled to hear that the app is meeting your needs so far and that you had a great experience with our customer service. Your suggestions are incredibly valuable, and we’ll be sure to consider them as we continue improving the app. We’re excited to support your business and can’t wait to see how Joy Subscriptions helps you grow!