All reviews

Rating Breakdown

  • 5
    95% (318 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 95% (317)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 14, 2025

I’ve had a great experience with this subscription app. The setup was simple, the features are exactly what I needed, and everything works smoothly. What really stands out is their support team, fast, friendly, and incredibly helpful. They guided me through every question with clear, practical advice. Highly recommend!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Riley was amazing to work with, super kind, patient, and really helped bring my website to life. Couldn’t recommend her enough

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

Set up was quite quick and easy and support is great! The app has many features in the free plan as well, so it is quite nice from the begginig!

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

This app is smooth and easy to use — a few settings need tweaking to fit your brand, but that’s super straightforward. The team’s support is incredible. Iris, in particular, was fantastic — she responded almost immediately and walked me through everything step by step, going above and beyond to make sure it all worked perfectly. Can’t recommend them enough!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Arthur was great today . Sorted my issues

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2025

I had an amazing experience with the Joy Subscription App support team! Avery was incredibly kind, patient, and professional. They helped me solve my shipping and discount settings perfectly and even followed up until everything was done. Thank you so much, Avery — your support made everything smooth and easy!

Store

PLATINA ONLINE SHOP

Using app

4 months

5 / 5 Share

Oct. 31, 2025

Application, complete, fluide, et surtout un service de contact très efficace et réactif via le chat, particulierement Ryan & Felicity qui m'on bien aidé !

Store

Easy Shop USA

Using app

About 2 hours

5 / 5 Share

Oct. 30, 2025

Customer Service is so amazing! Felicity was the absolute best and made it so easy! She went above and beyond and I'm so excited about this tool!

Using app

5 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 30, 2025

works really well! really helpful

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Jasmine was great!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Jennie helped me with adding a feature to my subscriptions and was very helpful! The chat feature was smooth and she was able to make the update very quickly!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

We definitely recommend live support, they are always there for us and are actively helping 24 hours a day.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Their support is so quick and efficient, providing you with help that is easy to follow and understand. I have reached out twice to Iris and Felicity and they made sure my problems were resolved.

Using app

6 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 6, 2025

Unfortunately had some currency conversion issues within the app, the customer support was great and extremely helpful throughout it though, even though I have changed app to make sure there are no more currency issues and to keep things simple for me. I would definitely recommend to for people who want to have access to great and helpful customer support. They did their best to fix the problem in a timely manner.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 26, 2025

We’ve been using the Joy Subscription App for a while now, and it works beautifully even with other AOV apps. The setup was smooth, and everything runs perfectly. The support team especially Mirra, Felicity, and Ryan are absolutely amazing! They solved our technical issues quickly and efficiently, with great communication throughout. The fact that this app is completely free makes it even better. Highly recommended!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2025

very nice and perfect support team! audrey is so nice!

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Store

bepure

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Very happy with the support. They are always fast and professional

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Felicity and Ryan, and team were amazing help in changing the design of the widget to match my site! Thanks guys!

Store

REALM

Using app

8 months

Total reviews

7

Average rating

5.0