Joy Subscription App
Boost subscription & recurring revenue - subscribe and save
Rating
4.9
feedback
369
chart
#663
All reviews
Review RSS Feed
Dec. 12, 2025
So far it's been working well for me! The support team is helpful. They respond fairly quickly. I really appreciate their hard work. This time Bill helped me. In the past, Jade, Hana, Alyssa, Charles, and Felicity helped me. Sometimes they had to talk to others, but I don't expect them to know everything perfectly (it's better they dig in instead of giving me false info like many other support teams do), and in the end all issues got solved thanks to them. So, thank you all.
Thank you so much for taking the time to share such a thoughtful review. We’re really happy to hear that the app has been working well for you and that our support team has been able to help along the way. Your kind words about Bill, as well as Jade, Hana, Alyssa, Charles, and Felicity, truly mean a lot to us. We’ll be sure to pass your appreciation on to the team. We also really value your understanding and perspective. We believe it’s always better to take the time to double-check and dig deeper rather than provide rushed or inaccurate answers, and we’re glad this approach helped get everything resolved for you in the end. Thank you again for your trust and encouragement. We’re always here if you need any further support.
Dec. 9, 2025
Dec. 7, 2025
Olivia was friendly, helpful and offered to follow up on what couldn't be addressed straight away. I have no concerns calling Olivia again.
Nov. 29, 2025
I'm so happy to work with Iris, on app setup; she helped me very well to setup everything perfectly. She was kind; and everyone looking to grown his shopify shop; install this business app.
Nov. 29, 2025
Their support is fast and efficient! Hana solved my issue in matter of minutes. Additionally any of the tools by AOV I will whole-heartedly recommend.
Nov. 28, 2025
The customer support is excellent, and we have been able to generate thousands of subscription sales using this app. We worked with Abby to resolve any questions we had and she was really helpful.
Thank you so much for your great feedback and for sharing your experience with the app. We’re thrilled to hear that the app has helped you generate thousands of subscription sales. That’s amazing to know and truly rewarding for our team. We’re also very glad to hear that Abby was able to support you effectively and help answer all of your questions. We’ll be sure to pass along your kind words to her. Thank you again for your trust and support. We look forward to continuing to support your success moving forward.
Nov. 26, 2025
After months of using the Joy Subscription app on the Shopify platform, I can confidently confirm that this is an extremely efficient and reliable tool for building recurring revenue. The app operates stably, integrates smoothly, and has a very intuitive management interface, which significantly saves time on checking. Crucially, Joy's customer support service is 10/10: they are fast, dedicated in their responses, and thoroughly resolve all customization requests. Feature-wise, the Customer Portal allows clients to proactively pause, swap plans, or update payment cards, greatly reducing the support workload for the store, while the Dunning Management feature helps recover revenue from failed payments, ensuring stable cash flow. Considering the overall performance and the excellent support this app provides, Joy Subscription is a highly worthwhile investment for any Shopify store.
Nov. 24, 2025
App works great! Was able to implement a paid subscription for our ecommerce brand. Their support is great too. Jennie helped me out tremendously!