All reviews

Rating Breakdown

  • 5
    95% (318 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 95% (317)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 16, 2025

The team are very accommodating with fitting the app into our website. Felicity is very knowledgeable and incredibly helpful as I kept asking questions. Thank you :)

Using app

About 3 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

The Subscription App is easy to use and navigate. When I had some questions, Audrey supported me with very detailed guidance. She was very patient and provided suitable solutions. I highly recommend this app!

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Great App; Amazing customer service, bar none!

Store

Soil n' Sea

Using app

About 4 hours

5 / 5 Share

Oct. 13, 2025

Avery was so much helpful! She helped me to customize Joy as the way we wanted. Loved the app but most importantly the customer service. Thank you guys.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 11, 2025

April & Felicity were wonderful! They really made my tasks so much easier!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2025

The app works wonderfully. If you have any problems or need minor adjustments, the support team (in my case, it was Felicity) responds within minutes, if not seconds. They are very responsive to your needs and work on a solution that meets your expectations as a customer. Very impressive and well done. I highly recommend this app.

Store

Woofbox

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

The Joy subscription app has been an absolute game-changer for us! It gives us everything we need to share the products we create with love and care, and it’s made selling so much easier. The support team has also been incredible — Kaitlyn, Andrew, and Iris have all been so kind, responsive, and genuinely thoughtful about our needs. We truly love Joy!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

The app is simple, functional, and does exactly what it promises. It’s easy to set up and works reliably. Special thanks to Iris from the support team — she always responded quickly and implemented all my requests perfectly. Excellent service! I can definitely recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Amazing support from Abby

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

The app is super useful and the team is amazing! I had a lot of questions and Hana helped me with everything, always finding solutions for what I wanted to do. Incredible support and great experience overall!

Using app

2 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 6, 2025

Easy setup and feature rich, this app is the way to provide your customers with subscriptions. And the support help (thanks Jade) was quick, efficient, friendly, technically proficient, and a pleasure to work with.

Using app

41 minutes

Total reviews

8

Average rating

4.4

5 / 5 Share

Oct. 5, 2025

Support for this app is amazing, thank you Felicity!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

merci à sonny pour son aide, il a été réactif et a pu venir àbout de mon problème rapidement.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Great app, a lot of features. Customer service is really quick and helpful, "Felicity" helped me translate the app with ease.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 2, 2025

the app stays blank after you download it, it's not usable.

Using app

5 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, We’re really sorry for the issue you experienced with the app showing a blank screen. Our development team has already investigated and fixed this problem. We’ve also sent you an email follow-up to share more details. Please consider reinstalling the app so our support team can assist you directly and ensure everything works smoothly this time. Thank you for bringing this to our attention, and we hope to have the chance to support you again. Best regards, Joy Support Team

5 / 5 Share

Oct. 1, 2025

Good app. Felicity has also been very helpful and patient.

Store

GTCL

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

so helphul support team, and very quick to answer:) thnaks Avery

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Felicity was a great help

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Avery was awesome, although my problem had to be sent onto the technical team Avery took the time to make sure I knew what was going on

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Excellent app and customer service team

Using app

6 days

Total reviews

1

Average rating

5.0