All reviews

Rating Breakdown

  • 5
    94% (346 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 96% (345)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 29, 2025

We definitely recommend live support, they are always there for us and are actively helping 24 hours a day.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Their support is so quick and efficient, providing you with help that is easy to follow and understand. I have reached out twice to Iris and Felicity and they made sure my problems were resolved.

Using app

6 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 6, 2025

Unfortunately had some currency conversion issues within the app, the customer support was great and extremely helpful throughout it though, even though I have changed app to make sure there are no more currency issues and to keep things simple for me. I would definitely recommend to for people who want to have access to great and helpful customer support. They did their best to fix the problem in a timely manner.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 26, 2025

We’ve been using the Joy Subscription App for a while now, and it works beautifully even with other AOV apps. The setup was smooth, and everything runs perfectly. The support team especially Mirra, Felicity, and Ryan are absolutely amazing! They solved our technical issues quickly and efficiently, with great communication throughout. The fact that this app is completely free makes it even better. Highly recommended!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2025

very nice and perfect support team! audrey is so nice!

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Store

bepure

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Very happy with the support. They are always fast and professional

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Felicity and Ryan, and team were amazing help in changing the design of the widget to match my site! Thanks guys!

Store

REALM

Using app

8 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

The team are very accommodating with fitting the app into our website. Felicity is very knowledgeable and incredibly helpful as I kept asking questions. Thank you :)

Using app

About 3 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

The Subscription App is easy to use and navigate. When I had some questions, Audrey supported me with very detailed guidance. She was very patient and provided suitable solutions. I highly recommend this app!

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Great App; Amazing customer service, bar none!

Store

Soil n' Sea

Using app

About 4 hours

5 / 5 Share

Oct. 13, 2025

Avery was so much helpful! She helped me to customize Joy as the way we wanted. Loved the app but most importantly the customer service. Thank you guys.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 11, 2025

April & Felicity were wonderful! They really made my tasks so much easier!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2025

The app works wonderfully. If you have any problems or need minor adjustments, the support team (in my case, it was Felicity) responds within minutes, if not seconds. They are very responsive to your needs and work on a solution that meets your expectations as a customer. Very impressive and well done. I highly recommend this app.

Store

Woofbox

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

The Joy subscription app has been an absolute game-changer for us! It gives us everything we need to share the products we create with love and care, and it’s made selling so much easier. The support team has also been incredible — Kaitlyn, Andrew, and Iris have all been so kind, responsive, and genuinely thoughtful about our needs. We truly love Joy!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

The app is simple, functional, and does exactly what it promises. It’s easy to set up and works reliably. Special thanks to Iris from the support team — she always responded quickly and implemented all my requests perfectly. Excellent service! I can definitely recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Amazing support from Abby

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

The app is super useful and the team is amazing! I had a lot of questions and Hana helped me with everything, always finding solutions for what I wanted to do. Incredible support and great experience overall!

Using app

2 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 6, 2025

Easy setup and feature rich, this app is the way to provide your customers with subscriptions. And the support help (thanks Jade) was quick, efficient, friendly, technically proficient, and a pleasure to work with.

Using app

41 minutes

Total reviews

9

Average rating

4.4