All reviews

Rating Breakdown

  • 5
    96% (412 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 97% (413)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 26, 2025

I highly recommend Joy Subscription App for Shopify! The product subscription feature is simple to set up and integrates seamlessly with my store's checkout process. It offers great customization for different product needs, making it easy to manage subscriptions. The customer service is exceptional—responsive, helpful, and always ready to assist with any questions. This plugin has been a great way to boost recurring revenue and improve customer retention. If you're looking for a subscription solution, this plugin is definitely worth it!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

it is easy to use. Service is helpful

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2025

The app works correctly but the best part of them is the fast and effective agents that have helped me to setup all the configurations!

Store

MYHIXEL

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

March 23, 2025

Only recently installed so far easy to use. And set up customer service really helpful and quick and sorted out changing logo in the emails for me. Hopefully it will work well when customers start subscribing.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2025

Jasmine was helpful, and quick at finding the answers she needed to share with me. I appreciated her thoroughness and friendly attitude. The app is new to me and she explained everything very well.

Using app

About 2 months

Total reviews

11

Average rating

4.7

5 / 5 Share

March 18, 2025

Awesome app and speedy support and help when required. Hana was very patient and really helped me get going, can't recommend enough.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

March 16, 2025

Audrey has been amazing to help us the setup of this new offer, in 5 min she solved our problem, I recommend this app for the many features and for the lovely customer support.

Using app

26 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

March 15, 2025

Audrey was great and fast to respond to my questions and assistance with configuration, very pleased.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

March 11, 2025

So far I have very few complaints about this app, especially compared to the Shopify Subscriptions app. Currently there are a couple key features that I need for the service I use subscription apps for, mainly the ability for customers to choose their first billing date, and then the ability for customers to reschedule ALL future orders, and not just the next order for a subscription. The support team has told me they will be implementing those features sometime in the future, with a pretty quick response time to boot. Once these features are implemented, my 4 star will be changed to a 5 star. I had another issue as well that was caused by a weird interaction with another app, I reported it and they pretty quickly fixed that issue as well.

Using app

14 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 9, 2025

Support has been brilliant in ensuring app is set up perfectly for my store and widget fits my theme.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2025

The Joy Subscription App is exceptionally user-friendly, making it seamless to set up subscription functionality for our online store in no time. The interface is intuitive, and the features cover everything we need for managing subscriptions. Hana provided prompt, professional, and detailed technical support, helping us customize the appearance to perfectly match our brand style. The whole experience exceeded our expectations. We are extremely satisfied and would highly recommend Joy to anyone looking for a reliable subscription solution!

Store

QicoBay

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2025

ウィジェットの設定方法が分からなかった時に、チャットによるサポートをお願いしたらとてもスムーズに対応してくれて助かりました。 AbbyとAndrew(技術者)にはとても感謝しています。

Using app

About 12 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 28, 2025

Using app

4 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 27, 2025

For the moment we're installing this app to our webshop, we got some great help from Audrey in the process. Thank you Audrey.

Using app

13 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 25, 2025

I've found setting up my subscriptions on Joy very straight forward and the support I received from Abby & Anivia (technician) was great, they were helpful, quick and talked me through the changes required. Unfortunately my current payment gateway isn't compatible with Joy at the moment so I am going to look at other payment gateway options in the hope I can use Joy on my shop soon.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

So for everything works as it should. BTW, fastest support I have seen :D Well done!

Store

400g

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Great app. Easy on-boarding process. Hana from online chat was very helpful :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2025

Damian provided an incredibly good service, also the app is perfect and it is also FREE.

Using app

About 1 hour

Total reviews

13

Average rating

5.0

5 / 5 Share

April 30, 2025

This app is great for setting up recurring purchases. Also, Alyssa from the support team has been very kind to help us resolve some language issues and some questions setting up the emails.

Using app

3 months

Total reviews

12

Average rating

5.0