All reviews

Rating Breakdown

  • 5
    94% (346 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (346)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2024

I'm relatively new, but so far, excellent. I had a request, and Audrey helped me quickly and professionally.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re so glad to hear things are going smoothly and that you received quick and professional support. We’re here whenever you need us! 😊

5 / 5 Share

Nov. 18, 2024

Awesome app. and great customer service! Hana was so easy to work with She installed everything super fast. The app works great. Easy. Highly recommend!

Store

Kidskin

Using app

42 minutes

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear you're enjoying Joy Subscriptions and found the setup so easy. Your recommendation means a lot to us! 😊

5 / 5 Share

Nov. 18, 2024

It's been only a week since installing this App, and it's been such a great experience! Setting up is super simple and their customer service team (particularly Damian) has gone above and beyond to provide help. An easy 5/5 stars from me!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your awesome feedback! We’re so happy to hear you’ve had such a great experience with Joy Subscriptions. Glad the setup was simple and that our team could help. 🌟🌟🌟

5 / 5 Share

Nov. 17, 2024

Toller Support sehr freundlich und Hilfsbereit. Sonny hat mir sehr gut geholfen und hat die Texte für mich angepasst. Sehr zu empfehlen

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für dein Feedback! Super, dass wir dir helfen konnten und du zufrieden bist. Deine Empfehlung freut uns wirklich sehr! 😊

5 / 5 Share

Nov. 15, 2024

Great support! Very fast help and nice communication. Definitely recommended. The functions of the app are great and exactly what I was looking for.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your lovely feedback! We’re happy to hear the app has what you need and that our support team was able to help quickly. Your recommendation means the world to us! 😊

5 / 5 Share

Nov. 15, 2024

Entwandfrei, schnelle Installation und toller Support, Hana hat mehr sehr gut geholfen.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Vielen Dank für dein Feedback! Es freut uns, dass die Installation so schnell und einfach war und du mit unserem Support zufrieden bist. Wir sind immer für dich da!

5 / 5 Share

Nov. 14, 2024

Fantastic app and an amazing team! The app was extensively customized to meet our specific needs, and we truly appreciate the effort and dedication put into it. Thank you so much for your excellent service!

Store

Dumiere

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We’re thrilled to hear the app was customized to fit your needs and that you’re happy with our service. Your support means a lot to us!

5 / 5 Share

Nov. 13, 2024

Great and easy to use the App. I had only a few questions in advance and Jasmine helped me quickly, in an extremely friendly and competent manner.

Using app

1 day

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're happy to hear you found Joy Subscriptions easy to use and that your questions were answered quickly. We're always here to help!

5 / 5 Share

Nov. 12, 2024

They are very attentive and you can ask them all you need that they try to fix it for you. I really recomend!

Using app

About 2 hours

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for your feedback! We're so glad to hear that our team could assist you. Your recommendation is greatly appreciated!

5 / 5 Share

Nov. 11, 2024

I just started using this app and it seems like it will do exactly what I need. Setup was quick, customer service was great. But if I could make two suggestions: First it would be great to have a feature where you could make the subscriptions in draft mode so you can prep things in advance and release all at once. Second, to be able to do more than one product at a time would also make things a lot faster. However this is where customer service is great, they can take the one I did and copy it to all my other products. I just would like the option of getting it done on my own. Very helpful, looking forward to putting this app to use in my business. Thank You!

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your detailed feedback! We're thrilled to hear that the app is meeting your needs so far and that you had a great experience with our customer service. Your suggestions are incredibly valuable, and we’ll be sure to consider them as we continue improving the app. We’re excited to support your business and can’t wait to see how Joy Subscriptions helps you grow!

5 / 5 Share

Nov. 7, 2024

Audrey was absolutely amazing and patient with me today, the service didn't have one function I was looking for but the rest of it was so smooth and Audrey was so good I decided to stick with it! :)

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're thrilled to hear Audrey’s support and the smooth experience won you over. We’re here for you! 😊

5 / 5 Share

Nov. 3, 2024

Die Einrichtung der App ist wirklich einfach & intuitiv. Bei der Übersetzung des Widgets und der Konfiguration hat mir Abby geholfen & der Support war wirklich großartig. Über die App in Aktion mit aktiven Abbonements kann ich noch nichts sagen.

Store

LUNATIC

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Vielen Dank für dein Feedback! Es freut uns sehr, dass die Einrichtung von Joy Subscriptions für dich einfach und intuitiv war und dass unser Support hilfreich war. Wir sind gespannt auf deine Erfahrungen, wenn die App in Aktion ist!

5 / 5 Share

Nov. 1, 2024

Thanks Jasmine for the helpful assistant

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're really happy to hear that the assistance was helpful. We're always here to help!

5 / 5 Share

Oct. 30, 2024

Set up was easy. Customer service is quick to respond and Audrey has been the best!

Store

WANAE

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're really happy to hear that the assistance was helpful. We're always here to help!

5 / 5 Share

Oct. 30, 2024

Extremely Good Customer support! Relatively easy to use and totally free. Highly Recommend.

Store

SABRENO

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're thrilled to hear you're enjoying Joy Subscriptions and our customer support. Thanks so much for recommending us!

5 / 5 Share

Nov. 20, 2024

Hana was very helpful during our conversation - very quick responses, immediate reaction. I rate her 5 out of 5.

Store

My Store

Using app

23 days

Developer Reply

Dziękujemy za opinię! Cieszymy się, że nasz zespół mógł pomóc i że jesteś zadowolony z obsługi. Jesteśmy zawsze do Twojej dyspozycji!

5 / 5 Share

Oct. 27, 2024

We've been using this Shopify subscription app for a week now, and it has completely transformed our approach to recurring revenue. Setting up subscription products was incredibly straightforward, and the user interface is intuitive, making it easy for both us and our customers. The customer service is also top-notch! Especially Damian and Raymond! Anytime we had questions, the support team responded quickly and provided clear solutions. If you’re looking to add a subscription model to your Shopify store, I highly recommend this app. It’s reliable, user-friendly, and packed with features that make managing subscriptions a breeze.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback and for believing in Joy Subscription app! We're so happy to hear it's making a difference for your store, and we’re here to keep supporting you every step of the way!

5 / 5 Share

Oct. 24, 2024

Toller support, hilft gleich und schnell. Ansonsten wirklich leicht einzurichen. 5 Sterne

Using app

36 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Vielen Dank für das tolle Feedback! Wir freuen uns, dass du mit unserem Support und der einfachen Einrichtung zufrieden bist. Deine 5 Sterne bedeuten uns viel! ⭐

5 / 5 Share

Oct. 21, 2024

とても使いやすいアプリでした!まず設定がとても簡単です。設定のための言語に日本語があったので、ボタン一つで変えることができました。 ウィジェットのコンテンツ/言語を翻訳もチャットでHanaさんに手伝っていただき、すぐに翻訳いただくことができました! すぐにサポートいただけることがわかったのでこれからも使っていきたいです! It was a very easy-to-use app! First of all, the settings were very easy. Japanese was available as a setting language, so I was able to change it with just one button. Hana also helped me translate the widget content/language through chat, and I was able to get it translated right away! I'd like to continue using this app because I've found that support is available immediately!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

ご利用ありがとうございます!「Joy Subscription」を気に入っていただけて嬉しいです。サポートできてよかったです!これからもお気軽にご連絡くださいね。

5 / 5 Share

Oct. 16, 2024

This app is everything you need plus more. Abby and the others I’ve worked with have all been a blast, super helpful and super quick. I completely recommend this product for anyone interested in their type of services!!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your awesome feedback! We're thrilled to hear that Joy Subscriptions has been everything you need and that our team has been helpful and quick. We appreciate the recommendation and are excited to continue supporting you!